Truist N Norwood St, Wallace

The worst customer service I have ever received from a financial entity. Other than inperson cash they offer no other way to pay their auto loan. The website is basically useless. You will end up having to call their 800 # which is a long draw out waste of time. After 20 minute on hold nothing was resolved I was tired and just gave up. I wish I could give them a zero

Great place to bank. Friendly and helpful customer service.

If I could put zero stars I would they're a joke. I'm a SunTrust member but they merged with SunTrust. I went to get money out of the atm, suprise suprise it went through but no money came out. I went in to tell them. I said I used the atm but it didn't give me my money. The women seated at her desk oh you'll have to file a claim through SunTrust. Are you kidding its your atm I'm on camera and I have the slip print. Now im out 500. Until hopefully my claim through SunTrust goes through 5-10 days. That's so wrong I'll be switching my business somewhere else.

As a local business owner, the employees at this branch have been invaluable to our business. They have been very helpful and responsive any time we needed anything

Will never go to this BB&T again. I go to Hampstead one and have no problems. I went to this one since my usual was flooded out and they couldn’t do what I normally get done at the other location. Might just change BB&Ts I have always had problems with this company.

They are always extremely rude to my husband, who is never anything but friendly to them. Their attitudes are very unprofessional. It seems like perhaps working that closely with the public might not be the correct job for a select few employees at this branch.

If you're in a rush don't stop by. There was only 1 car in front of me and whenever it was my turn the teller took forever. They can't blame it on payday rush bc it wasn't busy. I should've just went to Warsaw bbt instead.