Truist N Elliott Rd, Chapel Hill

I wouldn't open my account made my initial deposit with my payroll check I was not told until after I made the deposit and they had taken my check that it was now gonna be a 7 day hold I told the bank I couldn't do that I needed my money and to give me back my check so I could go cash it they refused saying they could not want it was deposited to know that hijacking my money for 7 days and no one will help me I've spent 9 hours on the phone. If I could give negative stars there would not be enough

Great place to do all your banking. The helpful staff is always willing to assist and answer all your questions. This branch is in a convenient location with a drive-thru and atm to help serve customers faster.

Disappointed in this BB&T location. Teller was rude, unprofessional, and made weird comments. Unsurprisingly, the branch did not have a manager inhouse. If they did, I guarantee the staff would interact differently.

This is my favorite BB&T branch to visit, and I regularly visit all of them in the Durham, Chapel Hill, and Graham locations. The tellers are always nice, the line is never very long, they're open late on Fridays and open on Saturdays.

HORRIBLE experience. WORST app in the history of apps

This is the BEST bbt ever. My company uses them and recently I moved locations and I miss the girls here terribly! The bbt close to the new location needs some serious work but the girls (and daniel) on elliot road in chapel hill are the best!!! Please fix the woodcraft branch :-(

I drove from Greensboro all way to this BB&T that was open on a Saturday for them to tell me I couldn’t withdraw my money from my debit card and the lady was just rude as she can be I left really upset and mad

The tellers at this branch are always friendly and helpful. This is my preferred branch.

Have been a happy customer for 23 years.