Truist E Main St, Wytheville

I have met some of the worst bank tellers at the Truist banks in Wytheville than in any other bank ever! They are rude, generally unpleasant, and will gossip about you right in front of you. I changed banks years ago but I work with folks that bank here and have to use their services.

There’s at least 3 tellers with very Bad attitudes. No matter what I ask for. Once I asked for change for my cash box. It began with eyes rolling & sighing from short brunette and ended with putting all of the cash and rolled coins down walking away and it was in the wrong order. I have never complained, I just ask questions. I have used H&R Block Debit cards for over a decade without using a bank. So I don’t understand some things, I should not be getting attitudes. I am starting to think they are discriminating against me.

BB&T has great service but if you plan on using the over night drop deposit between 8- 830 a.m., there is a customer that will park at the drive thru window and block the over night drop box so you can't pull up to it. This is an inconvenience.

For those of you looking for and address to get in touch with the business for credit disputes, the address can be found on their main website. I didn't see it at first, so I contacted this branch as well as another to get this address. This branch directed me to contact a number, that when I called, had nothing to do with banking at BBT. I don't understand why BBT employees don't want to give this out, but I finally was able to find it without help. Very frustrated.