Truist S Main St, Rocky Top

Jasmine Lewis with Suntrust bank placed a UNSOLICITED call to my business, Performance Truck Inc and when I told her we were extremely busy and that if she was not calling about scheduling a repair I wasn’t interested so then she left a bad review on my business. When I banked with Suntrust bank and applied for a line of credit for my business it was met with NO, when I applied for credit cards for my business it was NO, when I ask for a business loan it was NO. Southern Bank has my account now and they said yes to everything I was turned down on from Suntrust. I don’t need anymore UNSOLICITED calls from Jasmine Lewis at Suntrust Bank!!!!

Having to wait for extended periods of time for someone to take my call is extremely frustrating. We're getting tired of this.

Nice people inside and on the phone. BUT atm never works. Maybe one time out of ten. I just go by the window for withdrawals. Not problem unless they are closed. Have reported it several times. Not in their control of atm. Have to drive 25 miles to use atm that may work at other location. Can use other atms but they charge fee. What use if having account if can't use.

They use 2 different banking systems the one you pull up online is not the same system this bank uses behind the counters. It's designed to get 36.00 overdraft charges so I highly recommend that EVERYONE gets away from SunTrust for using illegal means to collect insufficient or overdraft fees. We also caught them moving transactions around and not sticking to the real time system and by doing so they can also get you for overdraft fees. Anyone wanting to see proof just email me and I will meet you or email you the evidence!

Very nice people and great customer service. Best bank I've ever had..!

Very nice staff and very helpful

Wouldn't go there to get a cent

The people here are very friendly.