Truist Hendersonville Rd, Asheville

Today was my third visit to this branch, and I felt I had to leave a review. This branch is AMAZING! I have been to multiple other branches with a far worse experience. This branch seems to have some superhero staff. They have been EXTREMELY quick each time I have gone through the line, despite having some tricky things to deal with. No other branch on any other days have been able to handle my deposit as quickly as this one. I also have gone at the end of the day and yet they haven't had a line or it moves very quickly. I think this branch deserves recognition. Great staff, well run branch, and a true standout from other branches.

Truist has by far given me one of the worst experiences in my life. A deposit I've made countless times got flagged as suspicious so instead of asking me they immediately held it. For 7 days. For americans living paycheck to paycheck like me, this is nearly a death sentence. So, the system soft-locked me out of my money and nobody at the local OR corporate branch has the power to release it. Change banks immediately. I miss SunTrust already.

The bank has made too many cuts Number one being locations being closed and the new merger from suntrust Was not a good ideal

They have the worst customer service

The staff are very friendly and always nice. Transactions are usually pretty quick.

Tried Bb&T because its closer but still having issues with staff and atm giving me error messages.

Very pleasant staff and the drive through moves along quickly.

It was busy and they were short in hands on Saturday. Staff was friendly and patient

Excellent customer service, and great team!

Rude staff. I don't appreciate it.