Truist Smith Rd, Glasgow

I hate to give this bank a 3 star. I use to love coming to this bank and talking to all the employees. They have really changed things up. With new employees that seem to not care about you and don't care if the lines are long . Inside or out. I'm thinking they brought the employees from the main office in town that shut down. They have lost their small town business relationship. So sad after being with them for soooooo long.

Stay away from BB&T definitely one of the worst banking institutions in the area, and this branch has very unprofessional staff and terrible service. If banking in the area stick to the smaller banks because this location is terrible and withdrawing money is always an issue.

I'm banking elsewhere bc this place is so slow. Been in drive through for 30 minutes as this point with two people in front of me and two lines open. Literally the reason why this company will fail is how ungodly slow they are

Bb&t now truist have literally become the worst bank I’ve had to deal with and the Glasgow ky branch oh my well 90% of their employees are beyond rude and well today Will be the last day I deal with BB&T my whole family banks there And after today we are all leaving I’m gonna let my friends know!

Drive thur is slow need more tellers

You can't deposit cash into your account with out a picture ID. No one else can deposit anything in your account unless they are also on the account. Do not use this bank, they make everything over complicated.

They seem like the SLOWEST bank drive thur in town. Usually only one teller to 2 lanes. You could spend you whole lunch break sitting in the line. If you have to go there then go inside.

Brb best bank in glasgow ky

Employees are always polite and helpful.