Truist Dorchester Rd, North Charleston

Been a Suntrust customer for several years now, and recently my banking app severely malfunctioned and I couldn’t get through to the customer help line to fix it. I had no choice but to go in person to get it sorted out. This review is for the manager that helped me, Mr. Abri Roodt I believe was his name. He was so incredibly helpful, even offered to stay late after closing with me when the technical issues couldn’t be fixed by close. I declined, even though I’m sure he would’ve done it without complaint. Then, he personally called me back the next day after fixing everything himself first thing that morning. I appreciate the wonderful customer service, and Mr. Roodt for going above and beyond.

Th customer service at this branch is without peer. The absolute best! I have never had any company provide a level of service approaching what this SunTrust branch provides. I am so very glad I opened this account.

The wonderful people at this branch are exceptional. They have taken care of me from day one and I can not say enough about their customer service. Best. Bank. Ever.

Steve Burgess at this branch was super helpful and took his time with us! Highly recommend banking here!

Chris and staff are awesome and always helpful! Bank is always clean and neat. Love doing business here!

Horrible customer service The check is being on hold for more that a week .

Quinn and the entire staff at this location is so friendly and polite. 5/5. Best SunTrust in the area.

I rarely have to wait in line. The tellers are friendly and welcoming.

Their online servers are the worst EVER they are always down when you need them the most !!! This is a problem they have had since jesus last walked the earth