Truist Montgomery Village Ave, Montgomery Village

Updated to reflect recent visit. Given s temporary ATM card. This is second attempt to obtain and received one this time.

I went to deposit a check, someone took it in a locked room and did not come out for 20 minutes. Was late to work because of this.

Worst branch , I wait for 45 minutes to talk to the banker .

The worst customer service I have every received. Special thanks to manager, who played a part in freezing a large sum of money (totaling to $50k over the two occasions) for a period of time due to her incompetence and tried to bully my elderly mother. Absolutely disgusted by you, you shouldn't work in a place that requires customer service skills none the less have a leadership position. Sincerely, SunTrust's customer.

good service from electronic video until 2pm Saturdays

Love the virtual teller at the atm. Closes at 2 pm on Saturday is even better! 👌

Service is awful. The employees including the manager are rude, not welcoming at all and will simply ignore and keep you waiting.

Why do banks hire mangers who are not customers friendly ? Manger is a very rude lady

Doris was amazing and helpful. Her customer service was on point!

The whole (or most of) Montgomery Village Center area is under construction so who the hell is lying here not updating people about this