Truist PA, Souderton

This bank is an old school throwback where people actually answer the phone, that’s right humans answer your phone calls it is so refreshing and they were amazing. Victoria, Melanie, and Susan provide spectacular customer service. True professionals from start to finish it was so easy to get international money for my daughter who’s heading to Europe thanks to them. This team helped ease the stress of a task I usually don’t perform. They are awesome with a capital A!!!!

I had a number of things that needed to be taken care of within a short period of time. I was very pleased with the services and the expert assistance that I received from Melanie . She was top-notch, knew what she was doing, was able to navigate the system very well, courteous and professional. Deeply appreciated . Thank you!

Been locked out of my accounts since Suntrust merged into Truist. When I try to click links to change my password or anything to resolve the issue it sends me to a broken disclosure link with no way to proceed. Try to call and the wait is over an hour long. I was a Suntrust customer for 8 years... Now I have to take off work to go close my accounts. Not happy. Zero stars.

If I could leave no stars I would. The worst bank I have ever used!