Truist S Van Buren Rd, Eden

I have been banking at this branch for a long time, the tellers know me by my name, and are always friendly to me. Anytime I've needed to do something other than deposit a check, the bankers in the offices have always assisted me.

Fantastic folks at this branch. They may be a large corporation , but they operate like a small locally owned bank. BJ Case has been fantastic to work with and I highly recommend him and this location to anyone looking for a better banking experience.

This is the worst bank I have ever been to. They will get you anything you need to get you in the door. Once you have an account you dont matter anymore. Sorry this is unacceptable customer service. If you want great and friendly service go to first citizens bank. If you want a bunch of rude jerks that dont care about you or your life then bb&t is the place for you!

I just visited this location for the first time today. I came to get a $100 bill exchanged for one that would work in my cash machine at my job. They clerk heard me say where I work and he replied, "well when I need your help y'all never help me!" To which I was stunned. He then asked me if I had an account there. I do not because I live in another city I just happen to work in Eden. He said he could not simply give me change for my $100 bill or give me a new one. Worst bank experience ever! Do not bank here! That's why I have SECU. Way better customer service and they are always nice to me.

i’ve been with this bank for over a year now and their customer service is outstanding; even with me being a young adult, they treat me just as anyone else who are also customers there! very friendly and conversational service!

Verry nice.. Courtous people.. Fass service..

Very bad service in drive through.

Very bad service in drive though 😡