Truist N West End Blvd, Quakertown

I was refused service at this branch by a manager that made me feel like she was too good to help me. I waited twenty minutes while she just sat in her office. She came out after the twenty minutes with an attitude and told me that I am not the only customer. I was trying to explain what assistance I needed, I have been dealing with fraud on my account and it has been very frustrating. She told me that I was responsible for the fraud. When I didn't agree with that she told me that to leave the bank. So I had to go to another branch location. While I was explaining to them what happened. This manager at the Quakertown location called the Coopersburg location and made the banker talk to her before helping me. This manager could go out of there way to make sure that I wasn't getting help. I have never been treated like this before. Please bank somewhere else, where they value there customers.

It seams like everytime that I try to get into the bank the lobby is closed, they change their hours with out notice and they need to hire MORE TELLERS!! I think its time to look for a different bank....

Worst branch around, I have been banking with BBT since it was KNBT but have had enough of the attitude and random closures. Officially closing my account and going elsewhere.