Truist Gateway Dr, Edgewood

HANDS DOWN WORSE BANK THAT’S EVER BEEN ESTABLISHED. Between possibly the rudest ppl working there and just having an account in general, and the rules just to bank with them is mind-blowing. I truly hope these banks fade out over time. I’m leaving in April. I couldn’t even get my own mother to deposit physical cash FOR ME into MY ACCOUNT!!! And the list goes on. If I worked there I’d quit lol bunch of delusional ppl holding YOUR money. Other then than 👌🏻 A+++++++++

Worst bank ever. Clumsy transition from BB & T. Closed my branch resulting in great inconvenience.

With the COVID you ring have the doorbell even before the COVID you have ring the doorbell. The heavy teller ask me WHAT YOU WANT instead of may I help you. My money is in that bank that woman is always RUDE she need some customer service skills. The other teller ia always nice.

I just opened an account with this bank and as far as the banking everything is great. Now as for the tellers working on the inside that’s a different story. The tellers are always talking and laughing with each other but once you walk up they develop an attitude especially the heavy set lady with brown hair. I don’t even like to go inside because of that. If I could give a 0 rating I would.

Absolutely the worst customer service ever, just like everyone else’s visits the tellers are completely unprofessional and disrespectful. They need to get there life straight.

They handle my business and loans. Edgewood branch and Forest Hill Branch are outsyanding

Always in a bad mood. Barley talk to you. You feel like a inconvenience coming in...