Truist Manatee Ave W, Bradenton

Two transactions. 1. Deposit cash. 2.Cash a check. Teller deposits the cash & check even tho I explained before that I have 2 transactions. Clearly explaining the above. Teller needs to pay attention to customers instead of talking to her co-worker. Never will return to this bank! You had one job!!!!!

We recently went through a VERY painful transition of our bank we had for 15 years being acquired by another bank. They could never get all of our online banking correct so that my office could reconcile accounts without issue. So as hard as it was to leave them we switched to BB&T and have dealt with Bruce and Lucky to get all of our business banking up and running. We were told that BB&T was going to merge/acquire Suntrust and we were leery at first because of our previous bank. We can't even tell anything is different since they changed. Bruce and Lucky have been EXTREMELY helpful in all of our issues we had in our previous bank and made our transition to BB&T run SMOOTHLY. Being a small business owner they have helped us look to the future to help grow our business. We have NO issues contacting them if we need something, they make sure that they get back to us in a very timely manner. Very HAPPY that we switched banks even after being with the previous one for 15 years.

Great location. Very friendly and helpful tellers. Lauren was particularly helpful.

Pulled into the parking lot and was waiting for my husband so we could come in to inquire about an account and the mortgage programs. About 5 minutes later an employee told me i couldn’t wait in the lot and to leave. You should think about what your company may lose. There was plenty of parking .I’ll choose another bank and would never recommend yours.

Drive-thru representatives are polite and professional however the “tubes” are DISGUSTING! Last month when I was there, I requested they clean them. This month when I returned, they still hadn’t been cleaned. I wiped them down with what I had in the car. But gross! Be prepared to break out your hand sanitizer.

Jessica is absolutely amazing, so thorough and organized and made me feel like I was completely taken care of. She went above and beyond in every possible way.

This is the other SunTrust that saved my business. Again, professional courteous pleasant helpful

Universal Banker Jennifer was not so nice.