Truist Creativity Dr, Culpeper

Failure is acceptable here. Unhelpful. If you need a simple, individual account from which you pay for your groceries every week, you may be fine. If you require an estate account, business account, joint account, or other special account--just go somewhere else. This branch sends customers away rather than acquire knowledge in order to be of assistance. Save yourself an extra step and skip them. We will be moving our account.

This bank is always low on staff only 5 people working today and 3 of them are tellers. I've been waiting well over an 1.5 hours just to open a checking account for my som, avoid coming into branch if you can I'm really thinking about changing banks SunTrust banks are coming hard to find in the area.

This is a great bank. The staff is nice and I've never had any negative experiences with SunTrust (unlike so many other banks). SunTrust is a great bank for small business owners.

The SLOWEST SunTrust location in the area. Prepare to sit in the drive thru line for at least 30 minutes to an hour

Isaac could not literally have been more helpful or easier to work with

This is the slowest bank drive through I have ever experienced. Not once or twice…very single time I come here.

Sir Sprinkle is absolutely an immaculate character and helps answer all of your questions. Everyone always is so kind and helpful.

Absolutely great branch to bank with. Knowledgeable staff. The branch manager, Bryan is terrific