Truist Nw 167th St, Miami Gardens

First of all, I make a call to anyone who may be interested or to the supervisor of this town. I want to tell him that he does not deserve even the first star. We are talking about that it hurts me that a lufar with so much prestige has people with very little costumer service ethics. I think that the managers they are the representation of the face of the places that you can perceive from a manager that you tell him, that it is hot and that the manager tells you that then he is going to close the branch because we are most of the clients one complains because there are older people waiting up to 1 hour because there is only one teller I think they should implement better strategies and better customer service

Excellent! I just called this branch to ask if I could pay my loan over the phone, and the lady that answered was so nice, friendly and patient. She looked up my info for me with pleasure. I usually don't write reviews, but I had to because of her great customer service! She mentioned her name at the beginning of the call but I forgot it. Keep up the good work!

María , o my god, she a bad costumer help

I felt like a thief, the account is in the name of my husband and me and I could not withdraw money, I had to transfer it to my account because the cashier believed that I was stealing from my husband, apart from that the cashier made me one of questions and I investigate all the movements of my account, the worst bank in the world I do not recommend it to anyone without mentioning the time that was taken in said investigation.

Excellent customer service! Cool and dedicated staff.

Friendly people and very helpful. Jennifer was super helpful.

Last time I went to this branch I didn't wait much for help. She has a great customer service experience 😀

In this bank, it's the same thing with a huge line so they can serve you, don't cut back and hire more employees. I always go to another branch where I don't have to do anything on the line, it's to come and serve you.