Truist Neff Ave, Harrisonburg

Staff are doing their best but the finances are just terrible.. it takes days for each transaction to even show on your end! Never again!!!

why do you close at 5 on Friday? earlier you closed at 6. it's bad that you started to close so early.

Teller are all quite nice and over time they will get to know you. Parking is adequate, but sometimes they are short handed during high volume hours. Nonetheless, I still get everything I need done without a hassle.

Horrible bank to have your accounts ... One day you have money and after a couple of hours your money disappears without a trace or evidence of any credit or debit ... Whoever (HUB) does the work for this bank to balance the clients' accounts is doing a terrible job ... They are playing with people's money ... and they even change the dates of when transactions are made like that they can charge your account with overdraft and all that... It was a Very FRUSTRATING Experience having my accounts( more than one account) in this bank, and unfortunately the people who do customer service in these banks of BB&T or Suntrust do not really know what is happening with customer accounts, They don’t really have a good answer to explain what is happening... I think these situations are more noticeable after BB&T and Suntrust joined as Truist... And let it be clear, I AM NOT THE ONLY PERSON WITH THE SAME PROBLEMS with this bank, other relatives and friends also changed banks due to the same problems and the same frustration ... KEEP YOUR SELF AWAY FROM BB&T, SUNTRUST (aca)TRUIST if you really want to know where your money is going ... I WOULD GIVE ZERO ⭐️ BUT THE SYSTEM DONT LET ME.

Very professional and great to deal with