Truist River Ridge Blvd, Woodbridge

WOW! When I say terrible!!!! Terrible!!! My account is locked because I tried to withdrawal from here DO NOT GO HERE she racially profiled me & refused to service me because I didn’t look the part & I’m talking about the white lady with curly hair!!! She is TERRIBLE worst branch of the bank I been to 👎🏽 If you are minority or if your simply not looking your best don’t go here

I love that I can go @ anytime during the day to do more than 1 transaction and the staff is really knowledgeable because I don't have to wait in line for so long. I am in and out in less than 20 minutes!

One of the worst bank in area. Horrible customer service. They treat there customers based on how they look. Different criteria for different people. If you are a minority dont go there.

I went at this branch First time last week for my account.There was a BB who helped me name Saleha She was not helpful.She was very rude.The way she was talking with me it was unprofessional.Manager was not there either.I believe she is not even trained how to talk and how to solve the problem.First of all as we were waiting she was on a phone for very long time.I don't recommend to go to this branch.

I visited in this branch worst staff especially Branch Bankers.They are not helpful.Totally unprofessional.Whenever we asked for manager she always out.Not cooperative at all.

Friendly staff. Always get you in and out very promptly.

Hope one week one whole week the ATM is working. !!!!!!! Or at leas one day