Truist S Osborne Rd, Upper Marlboro

This bank is not closed at all. Google has listed them as "Temporarily Closed" for nearly a year. But they have been FULLY OPEN the whole time. I have spoken to people at this branch and they have made DOZENS of attempts to get Google to fix this and remove the "temporarily closed" notice here. This not only hurts this branch of the bank but it hurts us customers too. When is Google going to get its act together and REMOVE the INCORRECT TEMPORARILY CLOSED message here? Honestly the Osborne branch of Truist is probably owed some money by Google at this point, for incorrectly listing the bank as closed for nearly one year. This has probably cost that branch a lot of money by now. NOTE: They just ( a few months ago) went through a name change (before they were SUN TRUST) and now they are TRUIST but it's still the same company, Google has incorrectly listed BOTH Sun Trust (Osborne branch) and Truist (Osborne branch) (both are the same Bank) as "temporarily closed" when they are NOT closed at all.

Truist is an absolute horrible bank. I waited on hold for 6 1/2 hours, yes 6 1/2 hours to speak to a fraud specialist and still never spoke to anyone. I finally hung up.

They NEVER HAVE ENOUGH TELLERS!!! I don't know if the workers are calling out for fun or the working conditions are horrible !!! I'm always coming in and there is no more than two tellers on a busy Friday and one Saturday mornings!!! Always waiting more than I have to which is so annoying!! And the tellers change every month and I gotta restart with gaining trust with my money with these people! I know they try their best but waiting 15-30 minutes for a deposit almost every time I come in is ridiculous. Just shut the location down cause I'm getting sick of it.