Truist Dorchester Rd, Summerville

Tellers extremely rude, no customer service expecally brown hair young lady. Wouldn’t give me cash for my check today like they normally always do. So I asked them to give me 40 cash out my account and lady told me go to the atm. Every visit seems like they have an additude for something side I caught an additude because they sent my check to another person’s account causing me not to get it for a week and was extremely rude and inconsiderate then. After 3 years will for sure be switching banks

This BB&T branch on Dorchester Road in Summerville is a well managed bank that has excellent customer service and can take care of every transaction that you need no matter how large or small. The staff here is professional and efficient at making sure that everything is taken care of.

If I could give this place no stars I would. I had a situation with this bank today and the guy who answered the phone was an Asshole. I don’t want to go into the situation on here but only person that was nice enough was Amy. Even though she was nice I will be closing my account because of this man and the lack of professionalism he had towards a customer.

Heather was just the sweetest! Wonderful customer service. And happy to help in our coin hunting quest! And they actually answered their phone when we called.

The teller was extemely rude I will be calling corporate office on how her attitude showed the manager was very nice and helpful they need to train tellers there they had only two tellers working ill go to wells Fargo instead the teller name was amy warren she needs to work on customer service the way she spoke to her manager is not called for

In a commercial vehicle that doesn't fit in the drive through, basically I can't do business with them until this pandemic is over, time to move on I guess

Customer service could definitely improve with the women at window

Love this bank.. Customer service is awesome 🙆