Truist N Northshore Dr, Knoxville

2.2
(10)Loan Agency
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128 N Northshore Dr, Knoxville, TN 37919, United States

+1 865-291-9143

http://www.truist.com/locations

  • Saturday9AM–1AM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
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    Reviews

    2.2/5.010 Reviews

    S

    Shaila Childs
    1

    Worst bank. Mobile deposited a cashiers check and they put a hold on it when I needed it. I had to have that to go out of town. They wouldn’t cancel it. I had to go to a check cashing place and cash it. Then suntrust charged me 15 dollars for a bounce back. Canceling this month after my last payroll check. I will take my business elsewhere. And also suing

    D

    Dustin
    1

    If you were to hand your money over to a complete stranger they would probably do a better job of protecting your money than SunTrust. First off, they don't allow you to dispute transactions. One time I made an online purchase from a site I hadn't used before. It was a one-time transaction but the merchant continued to charge my account more times and on different dates beyond that without permission. The only option SunTrust gave me was to lock my card permanently. Luckily I was able to contact a decent human at the company and have my card info deleted on their end. If they had been complete theives they could've drained me for every dollar, and if SunTrust did anything at all it would be adding a $37 overdraft fee for each time they ran the card. If a few transactions made elsewhere 5 days before were still processing, those would overdraft as well in that situation. The order in which they are supposed to process your transactions is explained on their site and pamphlet, but they don't always follow it. I've gone over it with tellers and managers at multiple branches and many times over the phone. Even when they admit there is a mistake they don't fix it. The merger won't change things either. Considering how BB&T charges $8 to cash their own checks if you don't have an account with them, I expect Truist will be one of the most crooked and greedy banks in the country.

    J

    Justin French
    1

    Been making the same Child Support deposit monthly into my ex’s account for over 10 years into the same account. I went to this branch and not only did they not let me make the deposit, they insulted me with a what if I was a crazy stalker scenario. Luckily I was able to contact my ex, she called the bank but they wouldn’t help her either siting BS policy without checking either one of our accounts. However, we were able to work it out so I could deposit the money into her account despite the rudeness and unhelpful staff. The bank manager was not in that day. Never in my life have I been treated so rudely, not to mention they put in zero effort aside from insults (they only had intermittent customers). Been banking with Suntrust since the 90’s so just going to avoid this branch from now on as it is a cesspool of unprofessionalism.

    S

    Scott Sanders
    1

    Never in my life have I seen a banking system so slow in the drive through! Get it together or shut down! You’re wasting your customers time and it’s beyond ridiculous! I don’t like SmartBank but they are lighting fast in customer service compared to any branch of SunTrust and their lobby is open!!

    V

    Victoria Nellums
    1

    Have been cashing clients checks for 180.00 for about 15 yrs. Friday they tried to get me with a 7.00 cashing fee.The tellers have all been so helpful and offering to open an account for me before this young man . He and his manager upset my client who was so humiliated, she was going to drive from Oak Ridge. I just went on down to my y12 whom I 've had since 1990. I wouldn't recommend SunTrust at Bearden for any type I'd banking. My client is switching

    J

    Jj Jones
    1

    Worst customer service ever. I've been banking here for over sixteen years. Greasy haired bleach blond, 40 something year old, center teller wearing some leopard pattern outfit, was extremely rude. Definitely need to bank elsewhere or with a different Bank.

    c

    chris saffles
    1

    Worst bank I have ever used. I’ve been an account holder since they were NBC and it has been getting progressively worse. Will be leaving within the month

    M

    Mighty Mouse
    5

    Superb customer service. I went through some identity theft recently and they were on top of it. Every time I call or stop by, excellent service. Thank you!!

    M

    M JF
    1

    Sitting at the ‘open’ drive thru for an extended amount of time waiting for some one to acknowledge me. Very poor customer service.

    C

    C Money
    5

    The Popeyes chicken sandwich was so good, might be better than chick fi la chicken sandwich

    Personal loan Providers Nearby in Knoxville

    FAQs

    • 1. How to Get in Touch with Truist?

      You can get in touch with them at +1 865-291-9143 or visit their website and submit your application form.
    • 3. How to Secure a Loan from Truist?

      To secure loans from Truist, you can submit your application form on their website or go and visit the store. You may have to drive there when getting auto title loans. Explore our site to get some important information about vehicle title loans.
    • 5. How Should I Do If I Could Not Repay My Loan?

      Loan defaults can have negative effect on your creditworthiness. Get in Touch with your lender when you fail to pay back the loan.
    • 2. How Do I Find Truist?

      You will find this company at 128 N Northshore Dr, Knoxville, TN 37919, United States. View maps and get your direction to Truist.
    • 4. Is Truist an Agency or a Lender?

      Truist is a Bank offering different ways to financial stress. Click here to get personal installment loans for a variety of purpose.
    • 6. Does Truist Offer Loans for People Who Have Bad Credit Ratings?

      Yes. You can still get loans with Truist even with poor credit. It is also available to get online installment loans for bad credit with bad credit via our platform. You can also learn more about installment loans through US Bad Credit Loans!