Truist N Collier Blvd, Marco Island

It is ludicrous to only accept one type of ID when changing to a married last name on a bank account. My husband had died and I thought it would be easier to handle his affairs if I had both my maiden and married name on my id. I tried to use my social security card, my license had both my maiden and married name on it, my husband's death certificate, which listed me as spouse by name, my voter registration card, my debit card, and Suntrust would not let me wire money for a real estate closing.

The worst. Never open. Never staffed. What happened?this use to be the go to bank on Marco. You just lost millions in deposits.

Every time you go here, they don't let anyone in the lobby. There's a note on the door that says "lobby closed due to emergency" what a joke.

This is the worst bank on Marco!!!! But don’t take my word for it, stop it and experience the brain donors in action. Chase and Wells Fargo do a much better job