Truist Lanham Severn Rd, Lanham

Terrible costumer service, the manager with a nasty attitude, he can’t solve my problem and was trying to fight with me on the phone. Take 10 days to clear one check very unprofessional, this is for the manager of that beach , you don’t know me and I don’t need to know you exactly his words, what kind of manager talk with your clients like that.?! If you don’t like your job you in the wrong place son.

Laquease was so pleasant to work with. She was so personable and with every step explained what would be in our best interest but always let us decide what we thought would best fit our needs. It was one of the first things she explained to us when we sat down. She wanted us to have an account that would fit our needs perfectly. The whole process took maybe half an hour? It flew by and every question we had was answered fully. Thank you!!

First and last time at this branch. The ATM access is so tight that I scratched my car. The drive through says open but they put a closed sign even after 9am.

Spanish guy who works as a cashier very rude he didn’t help there coworkers if they need any help

This is the worest branch in the area. I hate this branch. Fee B and T is a better name. These people are rude. They constantly fire people and there is always a wait. I have been the only one in the branch and had to wait. If you go to this branch. U will regert it.

A high five to the manager Christina for her excellent customer service!!! She went that extra mile to assist me and i am so thankful to have come across a manager who cares for her customers.

WORST BANK BRANCH IN THE DC/MD METROPOLITAN AREA, HORRIBLE CUSTOMER SERVICE. PLEASE BANK ELSEWHERE, THIS IS THE WORST BANK I EVER BEEN TO IN MY LIFE!!!!!

There customer service is awful and every time I go in there there they are understaffed.

One star isn't even justified!!! Under staffed. Complete incompetent!!!