Truist 29th Ave S, Homewood

The Trust branch in Homewood offers poor customer service. If you dare ask for anything you are met with disrespectful body language like you are imposing. I wanted to make a deposit on one of my accounts and asked the teller which of the two accounts she mentioned was my savings account. I was met with a shrug and rolling eyes... This was my second time at this branch and when I went a week earlier it was another teller and again poor service. I wanted to update our account address and my name was spelled wrong and she could not fix it on the address change form. I corrected it manually and she was put off as she would have to print the form again...really??? If they cannot do simple things with a smile, then I'll close my accounts and find a better bank.

The branch manager Jerhlyn (or however it could be spelled) lied repeatedly to me. One example is that a 'permanently closed account' could be reopened with a charge. This is false. These people are incompetent and liars.

Go to regions these people operate like it’s 1979.