Truist S Newtown Street Rd, Newtown Square

Extremely disappointed in this bank and branch. Media and Maris Grove branches have been closed for months. I travel up to Newtown branch to deposit a check, This should have been a routine transaction. The teller misplaced the deposit, took weeks to straighten it out. Customer service at this bank is terrible, stay away.

An unprofessional experience. I deal with 10 to 15 different banks on a regular basis and this one of the worst. Terrible policies that no other banks have coupled with poor teller training.

The worst experience ever Ive never been so embarrassed by a customer facing business in my life have a client that wrote a check on a bb and t checking account even after verifying with client they would not cash check because the bank manger obviously has something against people that are not clients because and he used this the voracity of said check even though they confirmed with client the bank manger refused me service and threatens to call the police on me his name Dan Doyle vp if dans boss could reach out to me I would appreciate it but don’t worry dan I went to the one on the mainline and there manger couldn’t have been more helpful along with his employees Queen and Rochelle when called back to ask I was hung up on numerous times by dan the manger explains the other branch cashed it no problem and the way I was treated was unacceptable and would like his bosses number email or corporate and both he and the lady who answered refused and hung up on me 4 times !!!

Worst customer service ever. They would not even cash a check off their own bank because they can't figure out to verify it in their system.