Truist W Taylor St, Griffin

There are two handicap parking spaces and around 20 free parking spaces at this location. The building is in excellent shape. This bank use to be BB&T, but is now the Truist Bank in Griffin. The employees are friendly and extremely knowledgeable about bank products offered in this bank. There is an ATM located here and drive thru window. Overall, I am quite satisfied and pleased with the services offered at this bank.

I live in Stockbridge and always come to this branch because they know how to treat their customers. I love it here, Amie and Alyssa are amazing. They deserve a raise!!! Lol. I’ll drive 30 mins plus to be serviced by them. Thank you everyone for the best banking services around. Let’s go Griffin!!!

I can never get anyone to answer the phone at this bank. No matter what day or time I call, no one ever picks up the phone. And their hours are not conducive to working customers

BEWARE! Terrible customer service. They locked my card for "fraudulent activity" for food depot, where I've been shopping for over 10 years!!!! Stood there with my food for over 30 minutes for you all to do your freaking job!! They didn't text or call just completely locked my card from purchasing food!! Completely embarrassing!! Why in the world would you mark the grocery store I shop at as Fraudulent! They can't even connect you to the fraud department without disconnecting you, according to the staff? How is this banking? How? Still on hold trying to find out? I was on the phone for over 2 hours!! Thanks BB&T non banking.

Amazing staff very polite friendly. I work late hours and can hardly ever deposit my money in the ATM because it is always messed up. Very big inconvenience plan on changing Banks very soon.

Amie and the rest of the staff are always so nice and helpful. I pass other branches to come to this one. Thank you all for your continuous great customer service and willingness to assist.

Friendly clerks and bankers. Very pretty interior, almost too pretty for a bank. Had some confusing translations that could have been fine with putting correct info into their system

Excellent service but my biggest complaint is that the ATM always has a problem.

TERRIBLE CUSTOMER SERVICE ! You need to do better

They have 1 teller and the wait is rediculouse !!!!!!!!!!!!