Truist E Lake Rd, Palm Harbor

I have been a Suntrust customer long before it was even Suntrust. (It has been bought out multiple times). But after it became Suntrust I had a few things I needed advice on so when I went in and dealt with a wonderful man names John Carr. He not only answered my questions, but advised me of other offers the bank had if I was interested. He did not pressure me, explained everything to my satisfaction and helped me without making me feel like a bother for taking up so much of his time. As some time passed he was transferred to another branch and I was so grateful for his assistance over the years I followed him. Upon meeting him the first time I did not know he was the branch Manager). Later he was transferred to Eastlake Woodland branch and again I followed him which was a great distance for me to travel. I also worked with many other associates who worked with me and also gave me the same personalized care and service. I could not be happier to be a Suntrust customer.

Slow drive through service. Seeing Rachael, however, turned this from a one star review to a five. She is a treasure!

I been waiting for more than a hour to make a wire transfer. This is unacceptable.