Truist W Ehringhaus St, Elizabeth City

Was literally told to get my life together by the bank teller when I went to pull out some cash inside. I first said savings, when she double checked that I wanted it from savings, I changed my mind and said checking, actually. The young lady literally told me to “get my life together”… You see how much money people have, why would you make them feel bad that way. You’re not a comedian. Maybe get your professionalism together.

Just observed a phone conversation between my disabled grandmother and their fraud department. My grandmother who can barely get out of bed was just told the only way she could get this recurring charge disputed and get the issue corrected is to come into the local bank, after a mere 10 min conversation.

Seems like 9/10 times I go to the atm it’s always broken. This time the paycheck I need ASAP won’t be read. I can’t reach anyone for help in customer service to see if it’s my account so I’m stuck assuming it’s the atm. I’ve gotten tired of going to deposit paychecks and being greeted with an atm that doesn’t work.

I'm waiting my permanent card 3 weeks already. They closed on Saturday and I need service today. I'm going to close my account. Suck... Consider I lost today $5500. Thanks Bb&t.

The slowest bank anywhere! I swear only 1 person works here, because it doesn't matter what time I come or if I'm first in line, no less than 15 minutes every time!

Great service here. Fast and efficient.