Trinity Oaks Mortgage Century Way, Red Oak

Update: The original post below was about 6 weeks ago, January 20th or so. I just want everyone to know that Trinity oaks did correct their error with my MCC and did refund me the monies I paid them for that certificate. Even though it was a processing error on their end, it did have something to do with the sellers realtor too! Many mortgage companies would probably not be this giving. They did everything in their power to correct the issue and did end up getting my certificate filed properly! I thank you all so much for correcting this matter and I would do business with them cagsin! May God bless Trinity Oaks Mortgage! First, they questioned every last transaction in my account history. Wanted amounts under 500$ verified and letters written for. Then, at closing, they left out one of the papers I needed to get a mcc credit I paid almost 2k for. They noticed the mistake three months later and did not notify me that the mistake was made. 6 months after closing, as I prepare to file my taxes, I notice the MCC is in my closing list but not actual certificate was an any of the paperwork they gave me (which you need to file the mcc). When I called, I was avoided. It took the underwriting manager to finally adjust the mistake to me, tell me they knew it a long time ago, and just hadn’t done anything about it because I didn’t know. They probably hoped I’d never find out. Sad. Quick to take your money but can’t even correct mistakes properly. Be careful with these guys. It’s obvious they are new to financing mortgages and need some help. If your only job is to process paperwork, how do you forget paperwork for something a customer purchased through you! And then notice and not say a word. USE ANOTHER LENDER. They were worrisome anyway!

Just bought my 1st home with David and his team at Trinity Oaks and my experience was above and beyond amazing! David is just overall a great guy to work with who takes care of his clients. He got things done quick and smoothly. I'm now enjoying my new home! Thanks David!

Buying a home in the midst of a pandemic made an already stressful situation even more so. Daniel, Peggy, and the rest of the Trinity Oaks made this process as smooth as possible. I believe the number one factor in this type of business is communication and transparency. Daniel and his team exceeded both of those factors and never kept us in the dark. My father and I each bought home using Trinity Oaks and we would definitely recommend them to anyone else in the future.

Brent Freeman has done multiple loans for my clients and I know I can trust him to follow through and keep me informed at all times. I've been so impressed by him and his team. They are always one step ahead of any situation.

We have a positive loan process throughout the building of our home. From being responsive to emails to returning phone calls in a timely manner, TOM is exceptional!

Colton came out as a vendor for our 20th anniversary celebration at AquaKids Flower Mound and he was awesome. He brought a game that engaged guests and was so friendly and personable. We hope to have him back again as he was a great representation of your company. Thanks Colton!

The folks at Trinity Oaks were a tremendous help in buying our new home. Daniel Campa, in particular, was great at explaining all of the ins and outs of mortgage options.

Matt was awesome. We had a few issues only because we were staying in AZ. Went really well. I would highly recommend Trinity Oaks Mortgage.

Amazing and efficient! Kevin made the home buying process seamless. 100 percent recommend his expertise and I was fully prepared for closing day. No sleepless nights and absolutely no unpleasant surprises.

Really enjoyed working with Daniel at Trinity Oaks Mortgage, he was super kind and patient with me and all of my questions. The process went off without a hitch! Thank YOU!