Travis Credit Union Skymaster Dr, Travis Afb

A really nice and new bank/Credit Union 👍 very helpful and friendly service too.

This place is one of my first bank here in California coming from the East coast and I have been with them for 3 years now. Their service is effective and fast, from auto loans to wire transfers. I recently had a problem with my cc and the lady who helped me got it fixed and even expedited the shipping of my new card since I am gonna TDY soon. Overall it's a solid 4.5 rating but there's no option like that so maybe a 5 for now, it's not perfect but it does the job 9 times out of 10.

Unfortunately, I have an account here, but it's only out of convenience due to my proximity to a branch. Long story short, their loan processes and policies are terrible and their loan officers are clueless. I paid off a motorcycle loan on 12-Mar, and was told that I would have a title within 5-10 days. It is now 19 days later and they are telling me that I was given bad information (by three different employees, two at the corporate office) and that I "should" have the title within the next week and a half. All while the new buyer is sitting around with a vehicle he can't register. Oh, by the way, while in the bank I asked if they could just give me a lien release form and I would go to the DMV myself. I was told that it wasn't an option. When I called today they told me that they could have just given me the lien release form.

Victoria at the base branch is Awesome! Skipped part of ger lunch to help me. Thanks VV!

If you don't have a high enough credit score you cannot open a bank account.

I love everything about Travis Credit Union in Travis A.F.B.