TransUnion Chester Pike, Crum Lynne

Called to dispute an issue on my credit report and I never spoke to someone from America. I was lied to about how to go about sending them information as well as getting on the website. I was transferred 5 times and they never once understood what I was talking about. I literally almost lost my mind talking to these people. If society didn't place so much on credit...

No communication. literally none. I was told two separate times that my documents hadn't arrived and they couldn't do anything. Transfer to American line, boom. info is there and has been. It's in the system. 3 weeks of waiting wasted. Literally hours of time on hold. Not willing to actually help, just spewing the same copy/paste rhetoric answers. Why are these companies not Regulated? Lets just keep letting them make their own rules. Great for them. Shite for us

I could not understand what the person on the telephone was saying. Her accent was TOO foreign to be understood by me in North America. If I had to guess her accent origin I would say India. My experience with other people from India is that many can communicate both directions across the Pacific in a useful manner. TransUnion chose to employ at least one person who cannot do so. When i said I could not understand her, she just kept on talking. There was NO offer to connect to another person. The result was I could not get my problem resolved via telephone

I was on the phone with an Indian staff members I asked for the rep to remove a freeze from my son credit report they asked for a pin code and security questions he explained to the guy he didn’t make a pin they didn’t help and hung up the phone

i have been a member for years. i tried to unlock my credit. over one hour on the phone. i spoke to people in the phillipines, central america and india. i got asked the same questions. no one could help. they are worthless

I know train union is in Uk, an they have hacked my file. An everyone else. North America, This people from third world. Never had nothing, so they job, is too hackyour dam life. Play with your credit.

Twice now in a year TransUnion has falsely stated I missed a payment which dropped my credit score 97 points.

The Address Given on TransUnions Website is wrong. The PO Box does not exist in the Zip code given. If you call to get a address that actually exist they claim the address is correct even though the post office says it can't send it. TransUnion deserves 0 stars not 1 star.

I had to call because they sent me an email with incorrect information that made me suspect fraud. The phone connection was horrible and the woman on the other end could BARELY speak English. It would have been comical if it wasn't so pathetic. It took 10 minutes just to validate my address because I could not understand her at all. I never even got my question answered. TOTAL FAIL.

CLUELESS! 1 change reported which was an increase of a credit limit and usage is still at 0 percent. It doesn't make sense for the score to drop like this. I'm beginning to think they do anything to keep you from reaching a certain score. I contacted them to make confirm the information they had and next thing I know, they completely remove the account. Score dropped again! I don't understand how this company is authorized to do business.