Town and Country Bank Fountains Pkwy, Fairview Heights

I love this bank! The ladies that work here are so amazing!! I never leave this bank without a good laugh and a smile!! 10/10!!

Town and Country is the worst bank that I have ever used. To start, they have deactivated me from my mobile banking numerous times for no reason. Then, I let them know on three separate occasions that I would be travelling to Europe for several months and I needed to enable international use for my card. I called the day before to double check. Needless to say, my card was not activated and I had to wait until 8am central time in order to call. When I called to complain and ensure that they would activate my card for international, they told me it wouldn't be active for another 48 hours. I was alone in a foreign country without access to my checking account. Continually, the phone service is terrible. I tried several times to check my account balance through the 24 hour automated system before giving up. Lastly, Town and Country compounded overdraft fees onto my account. I accidentally over drafted my account several months ago and received an overdraft fee. I was fine with paying the overdraft fee after I realized how careless I was with checking my balance. The next morning, I checked my mobile banking app and there were four overdraft fees. The overdraft fee kept signaling another overdraft fee before eventually maxing out. Town and Country is the worst bank. I would recommend burying your money under a tree before I would recommend this bank.

Love this bank. Great customer service. Tami Lange from Save the Girls Touch Screen Purses.

ALWAYS FRIENDLY AND HELPFUL!! Always helping me out with whatever I need help with .Always nice. Thankyou