Tongass Federal Credit Union Tongass Ave, Ketchikan
2000 Tongass Ave, Ketchikan, AK 99901, United States
http://www.tongassfcu.com/
- Saturday10AM–2PM
- SundayClosed
- Monday9:30AM–5:30PM
- Tuesday9:30AM–5:30PM
- Wednesday9:30AM–5:30PM
- Thursday9:30AM–5:30PM
- Friday9:30AM–5:30PM

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- Payday Loans
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Services
- Checking Accounts
- Savings Accounts
- Personal Loans
- Mortgages
- Car Loans
- Boat Loans
- Student Loans
- Credit Cards
- Credit Repair
- Retirement
- Financial Education
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Reviews
J
Awesome customer service! They are very courteous and friendly in the mortgage dept which is very different from my experience.
M
They are the BEST bank EVER! I have a home loan with them and rent it out. My renter didn't pay and since I don't live there I didn't notice. They called me and told me so that I both didn't get a late fee but also didn't get the dreaded mortgage late payment on my credit. Amazing!
Thanks Melissa!
B
My mom recommended this bank for years. I'm not sure I like some of the tellers. They don't seem that friendly. Like they can't wait to get rid of me. One phillipino chick just laughed when I asked her a question. And kept laughing🤷🏻 another phillipino chick kept repeating my address for everyone to hear🙄an an older Caucasian woman mentioned to everyone I was paying my rent. And when I called in to ask for help on my online account, a man breathed heavily into the phone. As though he was doing something innapropriate. Havent called in since. I did like ashley. The one time I was enjoying myself is the time I think a customer didn't like it and,again another teller made as if I was the problem. One philipino woman an older Caucasian woman glared at me after ashley waved me over. As if theyre fun convo was more important than the customer.
Hello, I am sorry to hear of your poor experience. If you could please email us at [email protected] I would like to learn more about your experience so we can address these issues. Thank you, we look forward to hearing from you.
L
I have been with this bank for a long time and they are very fast sometimes and other times there slow, because of all the people that come in everyday.
Thanks Garfield. We appreciate your membership.
L
Took me 3 months to get a call back. Regarding a equity loan.
Luis, I am sorry to hear of your experience. Please feel free to reach out at [email protected] if you would like to further discuss the matter and allow us to try to resolve the issue. Thank you.
J
They do not make it a priority to answer the phone
Hello, I am sorry to hear of your experience. If you could please email us at [email protected] we would like to learn more about the number you called, the time, etc. so we can ensure we address the issue. Thank you.
Personal loan Providers Nearby in Ketchikan
- Personal Loans
- Payday Loans
FAQs
1. How to Contact Tongass Federal Credit Union?
You can reach them at +1 800-960-8328 or enter their website and fill out the online form.3. What Types of Services Are Provided at Tongass Federal Credit Union?
You can expect to get the following services from Tongass Federal Credit Union. '- Personal Loans
- Checking Accounts
- Savings Accounts
- Mortgages
- Car Loans
5. Is Tongass Federal Credit Union an Agency or a Lender?
Tongass Federal Credit Union is a Credit union helping you out of financial emergency. You can also apply for low interest rate personal loans for financial emergency via our website.
2. How Can I Get to Tongass Federal Credit Union?
You can find the store at 2000 Tongass Ave, Ketchikan, AK 99901, United States. Use a Maps app to show routes to Tongass Federal Credit Union.4. How Can I Apply for a Loan from Tongass Federal Credit Union?
To apply for loans from Tongass Federal Credit Union, you can fill out the online form on their website or head over to the store. You may be asked to go there with your car when getting a title loan. Visit our website to learn more information about title loans for bad credit.6. What to Do If I Could Not Repay My Loan?
Loan defaults will result in negative impact on your credit. Contact your lender if you can not make a loan repayment.7. Does Tongass Federal Credit Union Offer Loans for People Who Have Poor Credit Score?
Yes. You can get loans with Tongass Federal Credit Union even though your credit scores are poor. It is also available to get personal installment loans with bad credit scores via our website.