TLC Community Credit Union N Main St, Adrian

Forgot my password for logging in and the only way too reset it is worth my social security number and bank account my other bank texts me a code to reset my password. When I called TLC to get help the woman I spoke to was completely unfamiliar with their own website and app and had no clue how to help. This bank is pretty much useless.

I had to unfortunately, step inside this branch location today because we forgot a pen. Didn’t expect to put myself, or my family in danger due to one of your employees. There were certain employees not wearing a real mask, unfortunately did not catch her name. “Chin guards” are not masks, masks are supposed to cover both mouth and nose. It is not hard to follow basic guidelines in place to keep others safe, the FDA as well as the MI Heath Department have been very clear on how an appropriate mask is supposed to be worn. We are approaching the height of another wave of COVID-19 with a record number of 140,000 cases in the United States in one single day just yesterday (11/12/2020) and these are the practices your business publicly wants to promote in our community? Ironically enough there were two employees working today, one wearing a mask working the drive through, and the other employee NOT wearing her mask actually working face to face with customers. Not sure how that makes sense. Needless to say we will not be returning to this branch, incredibly selfish and dangerous to expose customers.

They are the best. I have been with them since 2001. They understand you and they will help you and they take time with you.