Timothy Lopez American Family Insurance Stanich Ln, Gig Harbor

They get my claims done for cheap and they don't bother me with mountains of legality. Also customer service and the agents who work there are very nice. Give them a raise.

American family insurance is just that a family always there when you need them...they are reliable, friendly and a great company at an affordable cost! I highly recommend it to anyone looking for insurance!

Recently we had damage to our home from a storm. At the time of the damage we were serving an 18 month mission for our church and were temporarily living in Arizona. We were notified of the damage by our daughter, Delia, who was watching the home for us. We were very anxious and worried because we were not home to take care of the problem. We considered leaving the mission early. Delia contacted our insurance, American Family. From the moment the insurance was contacted our worries were calmed. American Family immediately contacted Serpro and the work to repair was begun. They kept in contact with Delia and with us. All of the damage was repaired. We can’t express in words how grateful we are to have had American Family on our side. The weight we felt upon hearing of the damage was over whelming. We were so far away and didn’t know what we should do. We didn’t know what would happen to our home. But thanks to American Family Our Home was taken care of. Our roof, walls, and floor have been repaired or replaced and the home was restored in beautiful condition. I was especially grateful for the adjuster who explained everything to our daughter and kept in contact with her. We are grateful to Josie as well for her many phone calls and follow up. Thank you American Family! You saved our home!

I've been with the Lopez agency for the last 5 years and I called the other day to see if there was anything I could do to get a lower monthly payment. Without compromising my coverage they were able to save me $50 a month and change my due date! I would recommend giving them a call no matter if you already have coverage with them or if you are looking for a new agency, they are fast, friendly and reliable.

Tim and his team were fantastic at getting me set up with my new home and car insurance. They worked with me to get the best rates for my needs and I never had to lift a finger. Thank you Tim!

Tim and his crew took fantastic care to provide my family with all of our home and auto insurance needs. Very professional! I highly recommend Tim to anyone looking for insurance coverage

My husband has life insurance through this agency and we've always had a very pleasant experience with the agent and his staff. Very friendly customer service, quick turn around times when we have questions, and overall very easy to do business with.

Tim and his staff go above and beyond to meet your insurance needs. I have had many issues in the past with other companies not answering my calls, putting off billing concerns, etc. Not with American Family Insurance. My questions and concerns are addressed immediately!

I have been a client of the Timothy Lopez Agency for many years. I have always found them accessible and easy to work with. I love being able to pick up the phone, talk to a knowledgeable person , and get results. This is how customer service should be. This week I had to add a new boat to my policy, add the marina as an also covered party, and I had to get it done NOW! It was done NOW! Thank you, Amy Sauer, for your awesome service. You are appreciated. These are my happy pictures

Tim and his crew are nothing but the best and are always willing to to help with anything we need!