Tim Smith at CrossCountry Mortgage, LLC Poplar Ave, Memphis

1st time home buyer here!! Yay! Everyone at Cross Country Mortgage was amazing! Before finding a home, Tim’s assistant Rachael called to check on me and to see if I needed anything. It was awesome! When I finally found something, they were quick. They made sure everything was done in its proper time. The only thing I didn’t like was I didn’t get a chance to speak to Tim directly. I was always in verbal communication with his assistant. He communicated very well via email, but I wanted to speak directly to him to ensure all my questions were answered thoroughly and I was comfortable & understood the process. Overall, the entire team was great. They kept a check on me and made sure all my documents were submitted in a timely fashion so we would have no delays. Highly recommend

In the year 2020 where conducting business is a challenge. The Tim Smith team made my refinancing a smooth process. They kept the process moving forward. It was through the hard work and extra attention to detail that the process was successful, a special thanks to Dalton for his calming communication and excellent customer service skills. Dalton was able to give me real-time information , clarify the steps of the process that I may not understand and answer any questions that I have. This is my first refinancing process and the team performed with stellar precise under extreme conditions (pandemic). This is a 5 star team with a 5 star leader Tim Smith, I can't say enough about his professionalism, I am very pleased with the work being done by the team at Cross Country Mortgage (Memphis) Thank you!

Thank you Tim and your team, especially Dalton McSwain, he helped us a great deal with getting our mortgage. He provided great advice and kept me up to date with all developments. We appreciate everything he has done for us. Very Happy with the service provided and the outcome.…your team has shown a professional, diligent, courteous and excellent knowledge of the mortgage world and would not hesitate to recommend your team to anybody requiring specialist mortgage advice.Thanks Aain

Everyone here at Cross Country are heros. They don’t stop until the job is complete to their standards. A special thank you to Rachel, Stephanie, and Tim. You guys rock. From late night calls to get the job done, I appreciate everything. Keep the good work

The team was professional, very efficient, knowledgeable and diligent in the services. Their customer service was outstanding, I highly recommend Tim Smith and his team for your lending needs.

A big thank you to Stephanie, Tim, and Rachel. You guys are awesome. You made sure everything went smooth and quick. You will be highly recommended!!