Tim Kelly, Loan Consultant at loanDepot, NMLS #376030 Legato Rd, Fairfax

We have asked Tim to lead our mortgage process 3-4 times now over the years. He is always honest, helpful and hardworking. He and his team go above and beyond to make sure their clients get the best rates and understand the process every step of the way!

Tim Kelly and his team made my home purchase easy. The process was explained clearly. The interface for uploading documents worked well. I got regular updates and I appreciated the information in the personalized videos they provided. Anytime I had questions I was able to reach Tim or the right person on his team. *And* I got an amazing rate for my 30 year fixed loan. Excellent service. Would recommend to friends without any reservations.

My wife and I had an amazing experience working with Tim Kelly for our mortgage priorities. He was extremely knowledgeable in the area of financing and genuinely expressed love for helping first-time home buyers. He was always available whenever we needed to discuss financial matters, and he even routinely sent personal videos to help explain the process of purchasing a new home. I would highly recommend Tim Kelly at Highlands Mortgage and team.

Tim Kelly and his team have been impressive from the start. This has been my wife and I's first home-buying experience and we were referred to Tim and Highlands Residential Mortgage. They made the process clear, understandable and a lot less stress than I would have assumed after hearing horror stories from other friends who have bought homes. Tim and his team sent regular updates as well as informative videos detailing the steps in the process as we went through getting our loan and purchasing our home. Tim went an extra 7 miles by creating short videos specifically to my wife and I, answering questions we had emailed him and he was also always communicating his availability to us if we had questions or concerns. I couldn't imagine someone having a better experience and honestly, just read the emails and watch the videos and you will be well informed and then get the requested documents to them via their app or email and you will have a great experience too!

Tim Kelly and his team were great to work with on the purchase of our new home! They were very through with the entire process and educated us at each step along the way. Any time we had questions, Tim and his team were available to help via phone, text or email. The email video and check-ins along the way were such a nice touch as we knew exactly where we stood in the process and what was needed next from us. Very professional, timely and helpful! Highly recommend and would work with them in the future!

My wife and I just closed our refinance with Tim and his team after buying a house with them a year ago- it was our first experience with such financing, and we couldn't be more pleased with both the experience and the results. Tim and his whole team are exceptionally patient, incredibly knowledgeable (and know how to translate for the less than initiated), very responsive, and just good, kind human beings who it was a true pleasure to have on our team for doing this business.

We've used Tim to purchase 2 homes and most recently for a refi. Tim and his team have always been tremendously helpful, guiding us step by step throughout the entire process. Any questions we've had were immediately answered, which is very important to me. Open and frequent communication goes a long way and Tim went above and beyond. In addition, to ensure we expedited the most recent process, Tim went out of his way (literally) to drop off documents that needed to be signed - talk about personal service! This team is truly the best and we are so grateful for all their help.

Tim took amazing care of my clients like always. He kept everyone up to date on where things were through the process. He was responsive and always made sure to answer all questions and fully explain things. Tim also helped my client get a phenomenal interest rate!

I enjoyed working with Tim Kelly and Highlands Residential Mortgages when I initially purchased my home and went back to them for refinancing. Tim found me a great rate and he, along with his team, made the process a breeze. I highly recommend Tim and Highlands for your financing needs!

Tim Kelly and his team are experts in their field. All are very professional, friendly, offered sound advice and happily assisted my wife and I every step of the way in this long tedious process of obtaining a mortgage. They were always patient with us and never hesitated to explain everything to us; they never got angry or inpatient. When sellers requested that the closing be moved up, Tim and his team, made it happen. If you need a mortgage or financial advice on buying a home or refinancing, Tim and his team are the go to people.