Tidewater Mortgage Services, Inc. - Frederick, MD Branch W Patrick St, Frederick

I worked with Josh Ambush for both buying my house and refinancing. I got the same quality experience both times. He keeps you well informed on everything that is going on from day one. Even after the process is over he still will answer all your questions. He lets you know what to expect. He basically walks you through every step. I would definitely use him again in the future.

Listen, the way they do business and take care of their customers is just DIFFERENT. Josh Ambush is just DIFFERENT. In what world 🌍 do you refinance From a 4.xx and score a 2.37 rate in a middle of a pandemic with 2 million+ at home and unemployment through the roof? In THAT world where everybody’s funds is just tight. I’m telling you, in the world where Josh is your loan officer and he says, “Do you trust me?” the impossible is easily attainable. In THAT world, he’s gonna save you thousands when it counts the MOST. I trusted him to get me into a home that I CAN AFFORD as a first time homeowner at 29. He got my brother and his wife in a home as first time homeowners that same year, and I was so pleased with the experience that I passed his information to a good friend who’s now in a home with HER man. Oh and guess what, her experience was identical so she passed his information to her parents and now THEY’RE in a home. Josh told me when we FIRST closed that this was a relationship and that we would speak again when the time was right. I said yea ok, not thinking much of it because I was so pleased with my initial experience, that I just didn’t have the foresight. Who knew he would come back with the alley-oop 2 years later and lock-in a refinance rate so fire that the settlement officer tells you at closing that it’s the lowest rate that she’s seen thus far! Listen, don’t waste your time shopping around, I mean I feel like the responsible thing to say is shop about for the best rate, but I already know he’s gonna work the hardest FOR you and get you the best deal available to you and your situation. All I can say is God is good and he puts people who are passionate about what they do in place to work towards your benefit. Call Josh, he’s officially our family loan officer whether he knows it or not lol. And the rapport is unmatched, it always felt like everything was being broken down to me by a big brother. You can’t miss with this guy, be smart and lock arms to get yourself a fire deal.

Josh was excellent to work with while doing my Re-Fi . I had used him a year back when I purchased the home I'm living in now and that went very smooth . In March Josh had contacted me about a better interest rate and we were about to make it happened and then the Virus hit and stopped the process . Once things started to open back up Josh called me back with a better interest rate than I would have had in March and we went for it . He was a big help in explaining everything and was very clear with each step heading up to my settlement date . I would highly recommend Josh and will use his services again.

Throughout our entire refinance process, Josh Ambush and the entire team at Tidewater were amazing. He fully explained the entire process upfront, so we knew exactly what to expect. We hit a few snags along the way. When Josh would call to explain the snag, he also provided the solution and clear instructions for how to resolve the issue. I cannot thank this team enough for getting us an amazing rate making the process painless.

Steve and his team were wonderful throughout the whole process! Great communication and very friendly service! Highly recommend.

This is my second experience with Steve Runnells and I hope I never have to work with anyone else! The patience, caring and knowledge he possesses made my experience easy and care free. He was always available to answer any and all questions I had, even answering questions I didn’t know to ask. He knows the business and will never use high pressure tactics to sell you something- only facts to help you make the best decisions for you. This is the guy I will always come to with mortgage questions and service and I will recommend him to everyone!

Josh, help me all the way from the beginning to the end of the process. He was very clear about my options, shared additional information and communicated the solutions when we encountered an issue. My closing day went smoothly! THANKS!

I started the home buying process years before I was ready to buy. Way too soon even. Josh worked with me the whole way through. Even now, almost a year after closing, if I have any questions he’s always there to help out, and checks up on me every now and then. Being a first time home-buyer, it is so important to have someone that is patient and knowledgeable to walk you through things, and Josh at Tidewater did exactly that and more! I can’t be more appreciative, and I can’t believe it took me so long to write this review!

Josh was great throughout the whole process, he made the whole experience run super smoothly. Would definitely recommend him to anyone looking for a mortgage.

Was very nervous selling my home and purchasing a new home . My realtor introduced me to Josh Ambush for all the financing aspect of this process . Josh did an outstanding job helping me understand everything and giving me great advice on how to proceed moving forward . I spoke with him numerous times off hours and even on the weekend . I know I would use Josh again and would recommend him to family and friends . Great job .