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The Summit Federal Credit Union E Main St, Rochester

3.1
(7)Loan Agency
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2315 E Main St, Rochester, NY 14609

(800) 836-7328

https://www.summitfcu.org/location/main-winton/

  • Wednesday10AM–4PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
CLOSED
    The Summit Federal Credit Union 01
    The Summit Federal Credit Union 01
    The Summit Federal Credit Union 02
    The Summit Federal Credit Union 03
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    Reviews

    3.1/5.07 Reviews

    K

    Keenan Keenan R
    1

    none of these branches every answer their phones. EVER. waiting for 45+ minutes for a simple loan payoff amount.

    Response from the owner

    Hi Keenan - We apologize for the high wait times as our call volume has increased significantly with a shift in member behavior. We are working hard to resolve this issue and help our members as soon as possible. You can schedule a Virtual Branch appointment that works with your schedule or stop into a branch to get your questions answered. We hope to be in touch soon!

    K

    Ken Ken
    5

    I had great experience! Staff was very knowledgeable and helpful. Looking forward to doing more business at this branch!

    Response from the owner

    Ken, thank you for such a great review! We appreciate the opportunity to serve you.

    K

    Kevin Swenson
    1

    This bank is the worst. I've tried to give them the benefit of the doubt but over the past few years they've done nothing but disappoint. I can't even think of one thing they're decent at. It's either moderately disappointing or just plain terrible across the board.

    L

    Lala
    1

    There’s no incentives for members and there atm is always broke or will short you money. Employees were supposed to refund money twice in my account on two separate situations. My money was never refunded. Go to a bank or credit union who offer things not this one!

    L

    Liz Salvato
    2

    Have been a member for over 30 years. 1st time I have provided a review. Was VERY surprised at the phone customer service I received. I am in the customer service business and this interaction wasn't good business. I was interrupted repeatedly, the woman maintained a thinly vieled exasperation throughout the entire conversation. Was not pleasant.

    M

    My Angel Q Rose Knowing Us
    5

    The representatives and bank tellers are always helpful and very professional. Thank you ladies and gents.

    S

    S loveGod
    1

    Hudson ave and Titus are unprofessional

    Response from the owner

    Your concerns are important to us and we'd like to talk further. Please contact our Member Services at (800) 836-7328, or email [email protected] to talk more about your experiences. We hope to be in touch soon.

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    FAQs

    • 1. How Can I Connect The Summit Federal Credit Union?

      In order to connect them for loans, you can making a call by (800) 836-7328, or you can direclty select loans online. If you need any loans like guaranteed personal loans, you can hit here, which will be more efficient.
    • 3. How Can I Take Out a Loan at The Summit Federal Credit Union?

      The fastest method is to fill out their online application form. For your need of cash advance loans from the Internet, simply search our website to discover more details.
    • 5. What Should I Do I Cannot Pay Back My Loan?

      The best way is to talk with your lender at first and deal with the issues for both parties.
    • 2. What's The Address Of The Summit Federal Credit Union?

      The Summit Federal Credit Union is located at 2315 E Main St, Rochester, NY 14609. If you wan to visit them on your own, you may use the map to find out a way to get there.
    • 4. Is The Summit Federal Credit Union an Agency? Or a Lender?

      The Summit Federal Credit Union is a Federal credit union. Or you can directly find CocoLoan, which is an online lending agency, can assist you in connecting with 100+ lenders to get multiple loan options like installment loans online, view this page to find out more.
    • 6. Can The Summit Federal Credit Union Provide Car Title Loans?

      Sure. You can get car title loans when clicking here.