The Other Kind of Jewelry Store Main St, Mt Jackson

This is a lovely little store! It is unique and has varied stock! Instruments, jewelry- very nice jewelry! Clothing etc! Great place to find a gift. The owner and her daughter are lovely- helpful/ quirky and sweet! A Mt. Jackson treasure!

I called in on new years day, to see if they were open. Unfortunately they were closed just like everyone else due to the holidays, but what was different about them was they still answered and actually tryed to help me even though they were closed. I've never had someone due that for me. So thank you for that, much appreciated 🙂

This review is a long time coming. I've been coming to this place for a while now. A few years if memory serves. The owner and employees are a blast to talk to. They are very kind, hospitable and always willing to help. I've taken my rare retro video games to get a loan against and they have always done it without question. What other shop would do that? I haven't been to any other that would and they always take care of my stuff when on loan. It's a very warm and laid back atmosphere whether you need a loan or what to buy anything. Not to mention, they have a great selection of items other than jewelry as well. This is the place to go if you are ever in a jam and need to get a loan.

My husband and I have been to this shop several times. The employees have, in the past, been extremely attentive. Attentive to the point that they follow you around the store chatting. I'm a generally introverted person who likes to browse in peace so it was off putting to me. However, I wrote it off as a personality clash. Today however, October 28, 2017, we stopped in to see if an instrument my husband had been eyeing a few weeks before was still available. The woman at the front shouted a hello at us. We made it politely clear that we were not in need of assistance and that we would ask her for her help should we need it. She then proceeds to follow us through the store SCREAMING at us. She asked several personal questions about our relationship she had no right to press us (total strangers) on. When I indicated that I did not want a gemstone ring she decided to SCREAM at us about diamonds and ask if we wanted to buy them. She was also following us very close, at a distance of no more than three or four feet, shouting the entire time. I was so shaken that I all but ran to the back of the store where the musical instruments are kept in hope of avoiding her/checking on the instrument my husband was interested in. The woman continued to SCREAM about items that we had made clear we did not want as I obviously fled. I finally had to shout at her (twice, to make myself heard over her non-stop attempts at selling us unwanted jewelry at full volume) that she stop it. I have NEVER had to shout at a sales associate to get them to simply leave me be. She then continued to scream at my husband and offer him sports memorabilia that he did not want and was not looking at. He was very clearly examining the guitars while I basically cowered and tried to calm down after being pursued by a shrieking madwoman through the store. The instrument was not there and, even if it had been, neither he nor I were willing to give the store a cent given the alarming behavior of the staff. Even as I was all but running out of the store the harpy followed us shouting about god alone knows what. I just wanted to be out of that shop. We will NEVER shop in this place again. There are dozens of better jewelers and antique/pawn shops nearby, run by professional, polite staff. I recommend any of those (literally any). They CANNOT be worse than this place.

The ladies are awesome. I have dealt with them on several occasions and they have treated me with respect and are kind and caring; nothing like other pawn shops. I you need a few extra days just call and they work with you. Other pawn shops cannot wait for you to be short on cash so they can take your item. Treat people with respect and they give it back. I cannot say enough positive things about the owner of this shop. You are a fool to go anywhere else.

The staff was very unfriendly and had no idea the value of the items I brought in. The manager herself is a brazen women with no respect for those who come to the store and despite claiming to have 17 years of experience could not be bargained with. I have come here twice, once with jewelry and more recently with some electronic devices. I ended up leaving without selling anything in both occasions as they wanted around $100 for a brand new device worth $1000 despite the fact that I was able to show them that said device was selling for $1000 online and in other shops. The owner then began to lecture me on the device as if she knew more about it than me and given that I am a hardware engineer for a major electronic company I found the lecture to be quite irritating.(I ended up selling the device to another pawn shop for $500). However, the worst part was when they "tested" the jewelry the first time I came around. They told me that the stones were fake and the gold was 12k instead of 18k despite the fact I had an appraisal from a well respected jewelry store that verified the fact that every stone was real and the gold was solid 18k. They offered me small change for this "fake" piece and I left very angry. I then went to Loudoun Exchange and Jewelry and they did the same test and found it matched the appraisal form exactly. Needless to say either the employee lied to me or the test they did was faulty because they were way off in everything they told me. Overall the two times I have gone to this shop I went purely because I like to support small businesses. However, this small business is one that will not be receiving any support from me or anyone who knows me as the experience I had here was awful to say the least. I truly wish I could give zero stars.

I have been a customer here for years, I had stumbled into the store a bit accidentally we didn't really know what it was but at the time they had been across from the bus station next to the antique store. On this particular day it was very cold outside and I had my rats with me. Not many people would be so understanding to have a random person stumble in carrying a bunch of rats Lol. However the staff and owner of the store where beyond amazing and understanding entirely helpful, we wound up buying and putting things on layaway from 360's to a PS3 to a point then when I was getting engaged I couldn't think of a better store or better people to share that experience with so I proposed in the store to my fiancee at the time. The people who work here are entirely trustworthy, absolutely amazing, very kind, caring understanding and honest. I love this store and hope to continue to have many future purchases which I am sure I will.

This store does everything that can be done to help customers. Some times people want more money than an item is worth. They may get upset as in some of these people, but most people are very happy as more is paid than most jewelry buyers. It is there call as to whether to say yes or no. We don't have to buy items if we don't feel comfortable with it and they don't have to sell if it won't work for them either. With regard to following someone around, we are very customer service oriented which is why we have been here 20 years now, longer than most businesses in Leesburg. We generally can tell if someone doesn't want to talk so we leave them alone (clearly not 100%. However, many of the items are behind cases and the customer will need assistance. It is sad that some people don't look at the good side of things and choose to say only negative things.

Some may have had a good experience here but I most certainly did not. The older crazy blonde woman (maybe the owner) doesn't care about helping find you the right item or the perfect gift. She only cares about making a sell. Understandable... it's a business, but itd be nice to have compassion. She couldn't care less if she cheats you out of $400. Trust me, I know. I don't recommend this place.

This store leaves me with sure an uncomfortable feeling. Being there make my stomach turn. The customer service is horrid the questions that one girl asks are too personal and I'm so triggered just talking to these people. I'll never go back. I dont think at this point I have to warn people about this place because you guys have turn it to shreds. Good for you. Restoring my faith in humanity.