The Jason Lee Group - FirstBank Mortgage Colonnade Pkwy, Birmingham

Jason Lee and his team are nice and knowledgeable. They are quick to reply to any questions are concerns. I would recommend Jason Lee for any of your mortgage or refinancing needs.

Minimal communication and questionable practices. When I locked my rate, it was only for 45 days which meant the rate lock expired 2 weeks before closing. Most other companies would have done a minimum lock of 60 days. I was then forced to pay over $700 for a lock extension, but two days before closing my interest rate was raised anyway. I was given the excuse that they couldn't offer that rate anymore because the "program" that allowed them to offer that rate no longer existed. I ended up using the $700 originally meant for my rate lock extension to buy down points. I will gladly pay a higher interest rate to another lender not to deal with the Jason Lee group again.

Jason and his team are top notch. I'd highly recommend them to anyone evaluating a new mortgage or refinancing an existing mortgage. His team assisted us through our refi; they helped us understand our options and promptly responded to all of our questions.

Jason and his team are so easy to work with. They are knowledgeable and responsive. We have used Jason's services twice now and would definitely go to him again.

Jason and his team provided exceptional service during my mortgage application process. They communicated with me every step of the way regarding the information they needed, and they answered any questions I had. I would highly recommend them for mortgage services.

it was a joy and pleasure to have chosen the Jason Lee Group to service our home purchase experience.

My wife and I, were given Jason Lee’s (Mortgage Banker) contact info as a reference from a friend after a yearlong engagement with another mortgage company who could no longer service our loan request. With just over a month before closure, we were frantic and in search of a jumbo loan product that was within our budget. After explaining our situation to Jason, he calmly asked for an hour to do some research on his end and within 45 minutes was back in touch with a viable option. Due to our previous relationship we were skeptical that we could get through the approval process ahead of a looming closure. Jason and his team did everything they committed to us up front and the final closing cost worksheet was within 3% of the estimated charges he provided us at the start. Furthermore, my wife and I were able to speak to Jason anytime we wanted throughout the process. This was not needed since his 5 star team was consistently updating and communicating with us as well. Special shout out to Alyssa Weinberg (Loan Officer Assistant) and Crystal Bunn (Mortgage Loan Processor) for the excellent support and communication. We highly recommend engaging with Jason Lee and his team. You will receive timely responses, honest assessments, and 5 star customer service throughout the process.

Words can not express the positive experience i had with The Jason Lee Group. Jason,Casey,Alyssa and Crystal and the entire team were a joy to work with.They made a life changing stressful process seem easy. There was always great communication with the group.They kept me posted every step of the way.I could text email or call and get any questions answered with a quick response. Even when i got crazy stressed, they took the time to listen to me vent.I would recommend without a doubt the Jason Lee Group to work with any day. Don't hesitate,give them a call and allow them to make your reality of being a homeowner come true.

We had a very pleasant experience with the Jason Lee Group. The meetings were held on a very professional level. The handling of our account by each of the officers was very personal. Our questions were answered in a timely fashion. Looking forward to having a long term relation with First Bank. Thank you to the Jason Lee Group.

Communication is crucial to a successful real estate closing. The Jason Lee Group has an excellent system in place to keep you updated as the closing progresses. His team went above and beyond on my most recent deal to help my condo buyer successfully close. I highly recommend Jason and his team.