The Freedom Bank of Virginia Maple Ave W, Vienna

Freedom bank always goes above and beyond every single time, i have needed them. Paula Newsome the branch manager is just amazing and very attentive to all customer queries/requests. Darren Tully is a super star, and worked very diligently on our loan process! These guys are saviors for small business owners, and true assets for Freedom Bank!

I have been using Freedom Bank for several years now and their attention to customer service has surpassed any big bank in the area. I used Darren Tully to get my loan for my office and his rates were extremely competitive. There was no way I couldn't use them! Love Freedom Bank!!

Terrible bank to do business. if you open a business account they treat you like you are a criminal. sold my house and transferred the funds to the account and they wouldn't give me access to my funds so i told them to close the account and still wouldn't get access to the funds.

Their customer service leaves plenty of room for improvment. When my very large CD renewed they cut my interest rate in half. When I threatened to remove it from the bank they wanted to charge me a penalty. They are unwilling to make any extra effort to keep a customer. All these banks got bail out money yet they continue to stick it to the average customer. Apparently too big to fail gives you the license to ge a jerk.

Management changed at this bank. I can no longer recommend this Vienna Branch. Communication was very difficult with the staff. I could not log in to my online banking. I was told the person incharge was at lunch. NO ONE else was able to help. I had to wait to have access to my acct.

The customer service is excellent. I have been a customer for many years. Freedom's banking technology and services are first rate.

Great people to work with. I am treated like an old friend at this branch.