The Federal Savings Bank W Diversey Ave, Chicago

Enrique Hernandez and his team was great! He helped me get into my dream home. I would recommend him to anyone! He was very helpful and very patient with me even when i had tons of unessasery questions he always had a answer for me. Would defitinely go to him again. Thank you for everything!

I wish I could give 0 stars. I’m a real estate agent and was referred to federal savings bank by a colleague. I passed the recommendation on to my buyer. We spent 1.5 months with little response from Brian K and Gina. It was only until the last minute that we spoke to Gina. It appears that Brian K is the wizard from wizard of oz because he alleges you can call him all the time - on his work phone, his cell phone, email - but you do that and you never receive a reply. I’ve never even spoken to Brian. Only Gina. When I expressed my concern for everything and the lack of response, she blamed my buyer on his lack of cooperation (which was never the case). Please if you’re an agent, attorney, or buyer, I can provide you with referrals for lenders. Do not use federal savings and do not use Brian - unless you want to follow the yellow brick road in an attempt to find him.

My experience with Federal Savings Bank and David S. Piatek was absolutely outstanding. Unbelievably professional, courteous, friendly. I've had previous experiences with other VA lenders/ servicers. Federal Savings outshines all of them. 5 Stars!!

Irwin Recio was great throughout the whole process. Explained everything very clear and very on top of information needed. Very Knowledgeable and recommending him to family and friends.

Tammy Miller and her team did a wonderful job and would highly recommend them. Smooth process, great rate, outstanding communication, and complete satisfaction. Great experience.

I found FSB online and decided to put in an application to refinance my home(s)...I got a call from Garrett Marcus and we started the application after a lot of research on my end... My situation was a little more difficult because we lived overseas for the previous 3 years...This slowed the process but we finally made it through the process...If you are looking to refinance or get a mortgage I would recommend FSB. We had everything brought to our house by a notary for the initial loan and for the closing the attorney came to our house and on our schedule. I have had many closings and none have ever been smooth sailing...Were there bumps yes, but Garrett helped us through them

I was extremely happy with the service I received from Kevin Kaspers and his qualified staff. They were very professional as well as being highly informative, courteous, and attended to all my needs and concerns. I would highly recommend them to anyone looking to finance their mortgage. Irene Nilsen

If you are selling your home and the buyers provide a pre-approval letter from this bank, specifically the Mortgage Banker Gregory Tily, you need to run. There were unethical practices (admitted to our realtor) regarding the appraisal of our home to get it to the "right number." We waisted so much time with our buyers and this terrible bank. We also didn't receive our funds for 28 hours after closing. We feel lucky we actually escaped this horrific experience - especially prior to the Manafort headline. What a disaster and such an unethical organization throughout.

Very patient and knowledgeable. I had a lot of questions and was able to reach my banker and any other officers very quickly. Calls were returned either the same day or within 24 hours. I was able to close on a beautiful home and received updates and options every step of the way. Very satisfied.

The entire team was great to work with. Superb communication and follow thru!