The Donaldson Group Shady Grove Rd, Rockville

I lived at The Villas and I really enjoyed my time at this complex. The office girls, Brittany, Stephanie and Lesdy were really cool and always helped my family. If my job moves me back to the area I will come back to get another apartment.

Wellington Woods Apartments...I am Writing on behalf of my friend. I had some bad experience living down there. The young men hanging outside all night wrote obscene language on my windows and broke off my tag holder. I kept getting sick from the mold on the ceiling in bedroom which triggered my asthma and i reported it to the office more than once time about the incident, they gonna tell me it wasnt a leak anywhere, so they painted over top of the mold. The apartment was infested with fleas and bedbugs. I want something done ASAP..... I am gonna take it further if I do not get action done. My credit is screwed because of this infested building

Not only is The Glendale the worst place to live, trying to get ANYTHING from the property management office is a nightmare. And don't think that when you contact the corporate office they will care anymore, because they don't. I've never had such a horrible experience living somewhere, and the people who live here are nasty. The community always looks disgusting AND parking.....FORGET ABOUT IT. I have to pay $35 just to have a parking spot because if you get home too late you will not find one at all. I wish I could give them a negative because one star is too much for them. They lie all the time, they are nothing but a bunch of lying ass money hungry low lives. DON'T MOVE HERE, YOU WILL REGRET IT!!!!!!!!!!!!!!!!!!!

**CURRENT RESIDENT** ABORT!!!! Pay more somewhere else, move into Mom's basement, etc .. ANYTHING is better than The Enclave. I can only give this place 1 star because there is nowhere to give negative stars. The Staff is ... absolutely useless which wouldn't be so bad if they gave a darn. From Corporate all the way down to Maintenance. Work orders get submitted.. Maintenance MAY/May not enter your home (never leaving a note or ANYTHING), do NOTHING..then close the work order as complete. You call. They LIE to you saying it's fixed as if you don't live here. You may go an entire month or more with : leaks, mold, broken smoke detectors, pests, ALL the while they're telling you "oh Someone will be there" or "email us if it's not done" ..you email .. no one gets back to you and the NEXT time you go to the office to address it..they pass you off to someone else. EVERYTIME I've gotten ANYTHING done after WEEKS of trying is because I've filed formal complaints with Montogomery County and asked for an inspector to review my claim. I get it..you need a cheap..no fuss place to stay but IF YOU CAN AVOID THIS PLACE...DO SO. I promise you will regret every second of living here. ABORT!!!

This is the worst company to rent from. I live at Lorring Park and they are the most unorganized, unprofessional, rude, and disrespectful group I have ever rented from. They don't fix things in a timely manner; they don't give you enough notice when major projects are going to be done in your building or when people are going to be coming for inspections. My lease is up in September and I have no intentions on renewing.

I've lived in one of the Donaldson Group properties of 3 years. This is the worst experience in all of my apartment living. The Phoenix apartment staff is extremely unprofessional and when I've attempted daily for a 45 day period to reach the regional manager NOT one time has she returned a call or ever been available to speak with.

The most horrible office staff person Tessa. She rude and unprofessional. Needs to be fired immediately. I would not recommend this apartments because they employ someone who doesn't care about the tenants concerns. She rather get loud and throw paper at you.

I've worked with Donaldson for almost 20 years throughout my career. They are a caring family-owned company that strives to provide the best experience possible for every person they interact with...whether you're a resident, employee or supplier partner you know you're in great hands. I value my relationship with Donaldson and their team!

I believe the previous negative comments. Worst experience I've had in a long time. If I were you, take note of everything they say to you, who you're speaking with, and EVERYTHING they say to you or show you, and keep track of it in a manner that it could be proven -- because top management really tell lies and switch around what they told you in a way you couldn't otherwise prove they're making up these lies as they talk to you. I guarantee you'll find them discriminating at whim, and breaking leasing regulations, and you'll be able to show it clearly and be able to hold the accountable for these practices. They're probably not going to change to be more professional about their leasing practices. This is what I've learned just in the last 4 weeks of trying to rent an apartment at Plaza Towers which I was approved for and was constructively denied move-in by the staff because I asked them to clean the carpet which was filthy and stinking and stained -- they delayed and lied and delayed until they caused me to miss my move-out date at my current place, then wouldn't give me a new move-in date but were holding me off until they could get a new applicant on the apartment even though I was approved and paid my deposit.

I don't like the options to pay rent. I split the rent with my husband and should be able to split it between two cards as I have every other place we lived. I'm certainly not going to pay in cash either. If you're going to bother accepting online payments, there needs to be more flexibility.