The Body Shop Collision Repair N Mcdonald St, Mckinney

I had recently dropped off my 2005 GMC Yukon, I had set up an appointment with Geico and it was so easy! they have a Geico claim office on-site so I had my estimate done there, I dropped off my vehicle and got my rental car with Enterprise which is on-site too, within 30 minutes. I walked into the front office and was greeted by most wonderful receptionest's who offered me coffee and/or water, and advised me that my estimator would shorty be with me. Nathan (the Geico rep) inspected my vehicle and informed me what damages I had and the price's of repair Geico would be paying for, and if anything else was damaged Steve would call me as soon as they tore down my truck to let me know of additional damages and days of repair. As soon as my truck was in the repair process I recieved email's and text to my phone of pictures of each stage of repair process. So it was a plus that they did that so I would'nt have to go to the shop to check on my vehicle. At the end of the process I got an email saying my vehicle was fully detailed and ready for pick up. I was not able to pick up my vehicle because I was at work so they had a driver come bring me my vehicle and take my rental car back to the shop. I had the greatest experience with the body shop and would recomend them to all my friends.

The Body Shop in McKinney did a GREAT job on my Xterra. The paint on the repaired area is perfectly blended in to the rest of the car. Upon pickup of my vehicle it was completely detailed, Cleaner than it has been in a long time. Geico representative, Ali was very helpful and kept me informed all along the way. Enterprise car rental is on-site so the 2014 Nissan Maxima with only 2,000 miles was ready to go. I walked in at 8:00 AM and was driving off in the rental car at 8:35. Will definitely use them again if needed.

Had some minor repairs to my wife's car. The service and quality of work here is excellent! Really hope I don't need to go back, but if I do, I know I will be treated great!!

The service and customer experience are great here. Gary and Joel gave me very helpful insurance info that saved me lots of time and hassle. Everyone from the front desk to the car rental (on-site) we're friendly and helpful. This place rocks!

First time I have used The Body Shop, and I am pleased with how the kept me appraised of the progress with my 2014 Ford F150.

Gary was great on keeping me posting on when my car will be ready. The facility is nice and clean. The personal are very friendly. My experience with The Body Shop Collision was great!

We've used The Body Shop in the past and had good experiences with it. Unfortunately, today was not one of those occasions. I went in on Wednesday, February 17th to get an estimate to fix some rear damage to my car. Corey was the advisor assigned to me. Corey told me that it would probably be half a day's worth of work and a few hundred bucks, but that they were booked solid. I asked if I could schedule a time to have it done. We agreed on the morning of Wednesday, February 24th. I asked for paperwork, but he said it wasn't necessary, and that he would schedule the appointment for me. This morning, (Feb. 24th), I stayed home from work and showed up for my appointment. They didn't have me on the schedule. I went ahead and left the car. I got a call a couple of hours later from Corey. He told me that the damage was much worse. (He acted like the original conversation had never happened). The estimate was now over $1,000. I agreed to proceed. Later in the afternoon I called for an update. Corey was on the other line, but he would call me right back. They started to reach closing time, so I called again. Corey acted incredulous that I thought it would be a half day's worth of work, and that it would actually be several days, and that the car hadn't even gotten into the shop to be looked at. I just picked up my car to take it somewhere else. In summary: 1. I should have required paperwork when I went in last week. It's now my word vs. his. I don't know if Corey is dishonest or stupid. But the expectations he originally set up were entirely different. Really lousy communication. 2. What's the use of scheduling an appointment a few days out if it ends up just sitting on the lot the entire day?

Truck was ready extremely fast and they did an excellent job. I had a difficult color of paint and the repaired area looks original. Well done.

The body shop in Mckinney did an excellent job fixing my car! Gary White the service advisor was great going over everything with me and very nice! I am very happy with the service I got!

Their professionalism is above board. They work with you & your Ins Co. on your behalf. Their work is impeccable & their facilities are top notch. Hopefully I won't be in a collision or need body work in the future, but this is North Texas & the Dallas Metro Area, but if I do The Body Shop in McKinney Texas will have my business.