Texans Credit Union E Campbell Rd, Richardson

Hands down, the best place to get a loan. Buying a car from Tesla is not an easy process. The team at Texans CU made it as easy as could be.

My husband and I have two auto loans through TCU. We worked with Sanchita T. who was absolutely awesome. I needed to purchase a car quickly due to unforeseen circumstances, and she was able to get us set up and approved quickly. She went above and beyond to make sure we got the best interest rate, and she was extremely personable. I see other reviews about terrible experiences with auto loans here, but I haven't had any trouble with the two I've opened here.

Kiara went above and beyond in assisting me. Very knowledgeable 10/10.

We went into TCU office in Richardson,TX. We went to carry out 4 transactions today. We switched money between accounts closing some and opening others. Char, who was our TCU banking associate led us through each step. Char explained each step so we understood what we were doing. She made us feel very comfortable, like dealing with a small town banker.

Great personal service. Helpful , friendly staff. Easy to reach people on the phone.

I write reviews often, however, I wanted to take an opportunity to share my experience with Texans Credit Union Financial Service Representative Rokeya Sultana from the Campbell Branch. Rokeya is very knowledgeable and quick to respond to my questions and concerns. Most importantly, when there was an issue that could have derailed the transaction, Rokeya went to her management to resolve the issue quickly and efficiently. It is that type of customer service that I expect and continuously receive from Texans Credit Union. If you need financial assistance with a Texan Credit Union financial product, I encourage you to do what I did.... contact Rokeya Sultana. Carl Hunter

Member services is awesome answered my questions and provided me with ACH form via Docusign. Thanks guys

I received excellent customer service from Candace DeBoer at Texan's Credit Union when I got a loan last week. I appreciate the great service and thank you Candace! Highly recommended.

Needed to update my Payable on Death form. Couldn't do it online. Talked to Abby(?) and she sent me the form to fill out.

I think her name was Kyla? The little girl in drive thru was the sweetest thing I have ever met. After a bit of confusion, we found out I was supposed to be at Credit Union of Texas. Even though I don’t bank here, she actually looked up the nearest Credit Union of Texas and gave me the address and directions. After talking a bit longer, I found out that the personal loan and auto loan rates at Texans are better than the ones at my current Credit Union. Definitely considering refinancing my car with you guys if all of your employees are like your drive thru teller. Putting in effort for members who aren’t even yours is incredible customer service, would rate her 10 stars if I could.