Texans Credit Union S State Hwy, Wylie

Tekeesa was alot help and informed me on personal loans. We will be doing business in the future!

Evelina Reyna helped us out this morning. We had to have a new card issued. She was friendly, helpful, and professional. We have been with Texans for about 20 years, and we appreciate the professionalism that has been consistently shown.

We went to the drive through and Evelina waited on us. She was so friendly and efficient. She finished quickly and we were done in no time at all! Love Texans Credit Union

Rosezetta was so helpful and friendly. I so appreciate all she did to help with my account updates.

What an incredible place! I went to open a new account and it was the most positive and exceptional banking experience I have ever had. Rosezetta was so sweet and helped me understand everything that i needed to know, and made me very comfortable the whole time. I cannot recommend this place enough for all your banking needs.

I initially left this review several months ago. Really wish things would have improved but they’re worse. When attempting to pay off a loan online they will not allow payment from an outside bank, though it’s the same bank I use for my monthly automatic payment. I called per the instructions and they wanted to charge a fee to pay via phone. Then they said the max payment by phone is $2k. The only way to pay it off is to setup a transfer of funds from my outside bank to the TXCU savings account and once that transfer clears then I have to send them a secure message online requesting to make a principal payment from the TXCU savings, wait for a response, then make the payment. The year is 2021, this is an absurd and overly drawn out and complicated process just to make a principal payment. This bank is absolutely terrible. Highly recommend against them.

This past weekend my husband and I joined bank accounts and Emily helped us. She did a fantastic job and was quick getting us everything we needed. I cannot wait to close my account at my current bank so I can bank here!

Texans has some of the best, kindest people ever. They listened to my questions and concerns and then helped me in the best way they knew how. They still have that personal service. Great bank!

Awesome service! Tried to open an account online, while overall process was not bad, it was just taking too long. Made an appointment at this branch, was greeted by Evelina who helped us every step of the way. Being a lifelong member of the credit union movement, I expect nothing but exceptional service from the CU reps and Evelina made us proud. Thank you!

Tekeesa greeted us right when we walked in. Was extremely helpful and attentive throughout our visit.