Telhio Credit Union N 4th St, Columbus

My experience with Telhio has been wonderful, the ease of opening an account is second to none. I am looking forward to being a member for many years.

Terrible! Every time you turn around they are doing maintenance to the online banking system....for those of us who use the online system for their bill pay options this is a BIG problem! Oh, and the people in the loan dept. need to get up to speed on customer service!

Dont get a loan or account with this company! They dont answer the phone, but will harass you every day with phone calls. The customer service is horrible over the phone. They treat you like a criminal and are not willing to help you. They messed up the date on my car loan, and now I get charged aditional interest. I have a 5 year loan and barely made a dent in it because of the interest. have contacted the better business bureau and the vice president in the past. DO NOT LET YOUR LIFE BE DISRUPTES BY THIS COMPAY!

Terrible customer service, poor banking hours, very poor business practices, hidden fees, and unnecessary holds on deposited checks. I am unsure of why anyone banks with them as there seems to be no benefits to banking with them over any other establishment yet there are far more hassles involved with doing business with Telhio. I should have closed my account years ago.

Got a motorcycle loan through them. They send me other info about other products they offer. Never a payment book for my loan or anything else I can use to make my payments. I called them and was told they were sorry and we're extending the due date out 14 days. Got a call a week later from their collections dept about it. They said they would send another book out. Still haven't received it. Searched for a branch to try and get it sorted out. Their "branch" is only drive up teller service. So now 3 weeks after reaching out to them myself I'm still no closer to finding out any info about my loan and they are calling me about collections. Stay away from this bank

Tell me why it always takes 20 minutes to make a deposit when I am the only person in drive through and there are very few cars in parking spaces. I need to go somewhere better

Love their approach! Took their 90 day challenge and gave the bank a "test drive." Great service and got a great rate on my car! Thanks Telhio!

Terrible bank. They charge $15.00 Just to process a payment by phone. Never heard of a phone processing fee being that high. After the loan...Ill never deal with Telhio ever again

The worst service. The employees cant handle difficult banking tasks and they are way understaffed especially at lunchtime (no manager). Waited 1.5 hours the other day and didn't accomplish ANYTHING. Today just 40 minutes so far sitting in a chair waiting.

I took a second mortgage with Telhio in Autumn 2014. The application process and closing process were EXTREMELY easy. The rates were good. The service has been good. I highly recommend them.