TD Bank Queen St, Southington

I was just discriminated against today coming into this location! I came today to withdraw $1,500 for my deposit towards my new apartment. And I actually felt like I was a criminal or doing something wrong. The staff that was assisting me was being sneaky and whispering to another staff for several minutes showing my I’d off. I waited, and wasn’t told anything. Then she walks over as if she was suspicious and asked me to write down my s.s and date of birth . She didn’t inform me of anything going on so I asked for my ID card and debit card back! I called and spoke with the store manager Rose, she wasn’t very helpful either. She wasn’t understanding or sincere. I asked her for the cooperate number and she advised me to check through online banking. I’ve never experienced anything like this before at ANY TD BANK. Very disappointed.

This bank recently refused to give a black woman her money she requested to withdraw. No explanation except that they didn’t feel comfortable giving her the money. Wow!! That bank teller needs to resign ASAP!

Oh, how I miss the Commerce Bank days. I am here performing my due diligence for the young lady who was discriminated against, even after verification and ID was presented. Don't patronize this Bank, put your money in a credit union or inside of your mattress, where color won't determine if you are granted access to your funds.

I have come across more than a few individuals who were unable to withdraw their OWN funds due to the “discomfort” of the teller. You all need to either revamp yourself policies or close your branch. Shame on you for treating YOUR clients this way.

Bank Teller refused to give black woman money from her account. The teller told her “I just don’t feel comfortable giving it to you”. Beware!

They need to replace the entire crew. Infected with superiority, righteousness, and arrogance. There's no mask that can filter that.

My very large company uses this bank for all of it's services. Yet I can't cash a check from my company at this bank, where they do all there business. Where the check was from, without paying a fee. Unbelievable and quite disheartening that a large corporation will nickle and dime someone trying to cash a $40 check that was from this branch.

Entire bank staff needs to be dismissed.

Excellent customer service. Had a unique problem and the staff went above and beyond to solve the problem successfully.

disgusting!! rude!! incompetent!! Do yourself a favor and run.