TD Bank 50th Ave S, St. Petersburg

I am a business owner and I use TD bank for 6 of my businesses , today I decided to visit this branch in st petersburgh, and I just had the worst experience, as soon as I came in the lady named barb met me and asked why I am in , I told her I need to do a wire transfer the time was 12.10 pm ,she said it is going to take sometimes and u know we close at 1 pm . I felt offended but I bit the bullet , then later on she left the people that she was attending and came to me saying that u know the wire won’t leave til Monday even if I do it today I said I know that , I am trying to save myself a trip to the bank on monday , then she repeated that we close at 1.00 pm today , in an obvious reference that she will not serve me bcoz she wants to leave at 1.00 pm this lady was very unprofessional very rude , not customer service oriented , so then I yelled at her saying that I own 6 business accounts with TD bank and what she is doing is very unprofessional and rude and instead of her apologizing she just left and went back to her customers , bcoz she said she is in the middle of opening a new account and it is going to take like 45 min I am writing my experience publicly so her manager or his manager will really care about their customer being rushed out of the bank I felt offended , degraded, and I felt she just wanted me to leave , bcoz she had no interests in serving my needs

This bank should not be affiliated with TD bank corporate. The manager makes up her own rules and does not apply the rules that corporate is allowing or advises, which makes for a very frustrating experience. I am a new business owner and I have been given the pure runaround. Corporate CS has been amazing. This branch manager however, makes an abundance of rules that fit how much work she wants her and her staff to do. However, I am affiliated with another business that has an account with TD Bank so I already knew she was advising incorrectly and it appears she was doing it knowingly. I am going to finish this current transaction out with them and then I am done with this branch. I would say NO to this branch, not necessarily TD Bank.

I called TD Bank to reset my online password for Small Business Banking. I spoke with Customer Service rep Levi. He was rude and unprofessional. If I am calling to reset my password that means I am trying to look at my account and I don’t have the information in front of me. He verify his Social Security he verified last deposit and he wanted me to verify any reoccurring payments which I didn’t have and he refused to give me any information or reset my password. After waiting on hold for one hour a d three minutes . He didn’t ask me my date of birth my address or any other information that would have verified me. which I gave him the correct information but he was rude. I asked to speak to a supervisor or manager he refused . I asked him for his first and last name he refused to give it to me. He stated I am Levi in the Greenwood service center. I am truly disappointed in the customer service that I received from TD bank. Ridiculous.

I have banked with this branch for many years prior to it becoming a TD Bank. The staff is wonderful and considerate. They welcome you when you arrive and are happy to assist with your questions and concerns. This branch goes far and above for you.

Absolute worst bank I have ever had the displeasure of using in my life. I have used TD for almost ten years, but ever since I moved and started using this specific location it has been nothing but problems! Worse yet, when you try to address a problem every staff member tells you something different! The manager has been saying she will call me in an hour every time I call for the past two days and never has and the issue has never been resolved. Sad to leave TD, but will definitely be closing my account because I can't stand dealing with this location.

The bank itself was fine but the Lady Rebecca at the register was horrible she was very nice to the well-dressed lady in front of me but I come in, in the afternoon on lunch at work in work clothes and tattoos and she was very rude didn't say hello to me didn't tell me about the $7 fee didn't ask me to open a bank account didn't say have a nice day I ask for hundreds she just said no. She said if you want hundred you can just go deposit it in your bank then I said my bank is right next door you can see that from my debit card if I wanted to do that I would have. Unbelievably rude woman I will make sure I don't ever go there and I will tell everybody about it.

Everytime i come in one of these banks you all have different rules. Manager telling me i cant cash a check because of the amount not in my account but i just did it not even 30 days ago with the same teller. Can you all be consiatant once!!!! Check with Geico...cant tell me you dont know them. Out of a car a month chasing. Now i cant get assistance with whom i bank with.

Came in on a saturday and the banker was rude and refused to open an account simply because my address wasn't updated on my ID. That is the stupidest thing I have ever heard. I have never had trouble opening an account with other banks.

We have been with TD Bank for years and began using this branch when we moved to Florida. The staff and services are fantastic plus love the fact they are open on Saturday and Sunday.

I love this td bank and it's staff. They are always friendly and smiling...and I have never waited for more than 2 minutes to do my banking.