TD Bank Shelburne Rd, Shelburne

I don't know why they didn't put any sort of cover for the ATM. We get all sorts of weather here. It would be nice to not get soaked while doing my banking. The machine was soaking wet and refused to take my cash.

I went here for an atm cash withdrawal and the atm failed to give me my cash, and kept my Non td bank north atm card. The young lady inside was indifferent and unsympathetic, simply dismissive and telling me to call my bank.I have considered opening a checking account again through TD bank north as a convenience but the (potential customer) service sucks.

This review is regarding how well this particular branch has been managed. Liz and her team value each client individually. It is hands down the best TDbank branch. If you want personal service, long term employees who know all of your kids names, and tellers who can start your transaction as you are walking in, this is the place. I can not think of any other branch in Chittenden County who has a team of employees who collectively achieve this level if service. In fact, presently, the downtown BTV - TD drive up is closed due to staffing issues. Thank you Shelburne TD for keeping hometown banking alive and well.

Twice have solved an urgent banking issue for me. They go above and beyond with customer service!

My first visit & my first review with 2-Stars only. It was urgent that day, needs money. I’m sorry!!!

Pulled in 1 min after closing and they still were available. No one else does that anymore:)